Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • I didn't receive parcel yet but it showed delivered. And too complicate to pick up. Even it's not Purolator store, it's a convenience store and no one there already closed. Have to try tomorrow again.


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  • I sent documents to Colombia. Just 24 hours !!! Thank you so much!! Awesome !! I will use your company again!


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  • I was hoping the modem was,and is in Maple Ridge,is it? Address required


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  • Never on time! Wrst customer service ever!


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  • Love the service


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  • Why do I have to create an account and verify my identity just to track a parcel!!!!


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  • never choose this company. it's lousy!


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  • Thanks a lot for accurate service!


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  • I've been waiting 2 weeks for a parcel and I get the run around


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  • Garbage delivery service ?


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  • The lazy inept Purolator driver decided they didn't want to work the day my delivery was supposed to be made from service Ontario. He decided to say noone was here, which is not the case. I was home all day. No Purolator sticker on the door. No calls. Nothing. Purolator should not be I. The delivery business!!!


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  • My God! They can't handle a simple license plate delivery from service Ontario. June 21 to July 12 and my package ended up in Kingston Ontario with a label address in Vaughan Ontario. That's 3.5 hours away! Incompetent. Inept. Ridiculous.


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  • Ordered a parcel last June 13. Parcel was never received. Purolator claimed no one was home. I called Purolator 5x in total. Wait time to be assisted on phone takes 40-45 mins. Agents who assist are not knowlegeable on answers they provide. I don't drive. They brought my package to a location for pick up that was 30 mins away from our location if I drive. Until now, I have been trying to get my package and it's been almost a month since I ordered. Purolator agent told me that they will re-deliver on the 3rd. No package came until now. They are so difficult to reach for assistance. Will be on home for 45 mins just to speak with an agent. So inefficient. Very poor service. Not reliable.


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  • I've never had a problem with puralator. Keep on trucking ?


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  • Left in lobby after I asked for it to be brought to my door. It was 18kg and I'm disabled and it could have been stolen. I am happy it arrived so fast though.


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