Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Very Poor, very inconsistent courier service.


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  • Delivered my Amazon package to somewhere in Sudbury rather than my home. Not driving an hour and a half to get it. They have also delivered three of my daughters packages to the wrong address.


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  • My package was supposed to be 2 day delivery that was a week ago they don't know where it is Purolator service is terrible!!!!!!!!


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  • Paid for next day delivery.It's been 7 days still waiting.I guess that's all it tells you how satisfied am I.


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  • I am impressed with purolator services. My shipments have been consistently timely. (SK axis) Kudos to the team A big shout out to Troy ?


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  • So my parcel originated in Etobicoke, Ontario. That was 3 days ago. I live approximately 5.5 hours from there so why did my parcel have to go to Dallas, Texas when there is a sorting facility in Toronto?!? Now they have passed it off to other delivery company. Usually when that happens I get ripped off. Terrible service and no stars.


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  • the online tracker says reciever unavailable and customer service says it was recieved. I'm still sitting by the door without my package, now wondering what to do


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  • What a big hassle trying to track my Purolator shipment


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  • This parcel arrived Friday and it's Monday afternoon. I'm still waiting. I get up at 4 am. I don't like waiting all day for something I have to put together.


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  • Recently i ordered a hitch on Amazon it was shipped from Lethbridge to Edmonton it took a full 7 days to go this distance. I never use Purolator if I’m shipping something


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  • All was well!! Smooth delivery. I left a note on my business door for driver to please call a phone number as I was not around for deliver and really wanted my parcel. They made sure I got it. Great job folks!!!!


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  • Disgusting practice of delaying shipments until they're at full load to save money at the expense of customers getting their items on time. Don't expect 50% of your express packages to ever arrive on time, and always expect they will blame it on the weather, even if the weather has been pristine for weeks. What's the point of paying higher costs for fast shipping, when it's constantly delayed for days and never arrives on time?


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  • Our package, was to be delivered today,no package, and not sure at this time where it is,Do not recommend,


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  • Poor services I still have not received my funds yet


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  • Delivered overnight excellent service and great customer service


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