Purolator Canada reviews

They never deliver the package. they leave a note to go to their warehouse to pick it up . Since they have access to mail room why they don't leave the package or deliver to front door of the condo.

Very poor service! Everything is automated and I get no answer as to why I should be picking up my parcel in a city that is 2 hours away! Very unhappy!

Worst ever customer service to speak to very rude

Purolator is just a hustle and try to rip people off and are lazy! My package was supposed to be delivered to my door and they decided to stop 4 hours away and expect me to travel to them. They want your credit card just to talk to to their people, to figure out their own crappie business model! You messed up, not joking! I'm going to talk to every news channel, trust me! They're going to love to hear about your little extra charge, that's your fault! Not my first time dealing with people like you. Have a good day! Remember to smile for the cameras! You should stop! Seriously taking advantage of innocent people! Wrong! Guy! Lol! My life mission now! Keep my package! The seller will be contacting you also, we talked already.

Tracking is never updated so what's the point of a tracking number. Extremely poor service.

I love it best of the best,thank u

always slow and never have real updates tracking, one of my packages never even came and i ordered it in January, it’s may..

Secure and fast delivery(Perfect)

whats the use of leaving a review - nothing gets done!!!

Location map showing parcel on the other side of town. And it’s been there all morning?

ABSOLUTELY THE WORST COURIER SERVICE IN EXISTANCE. DO NOT USE!!! THEY "METAL SEARCH" ALL EMPLOYEES COMING INTO AND LEAVING THEIR FACILITIES - MANY ITEMS "LOST"!!!

Satisfied..fast delivery

Worst carrier service. All my Amazon orders that have Purolator as carrier, have been delayed for at least a wee. I have no issues with any other carrier like Intelcom, FedEx, UPS, Canada Post, etc. Purolator is really the WORST carrier. Even after 3 calls to customer services, Purolator is having issues to deliver some of my orders.

PAID $77.67 FOR OVERNITE DELIVERY - OTTAWA CANADA TO SARASOTA FL ON MAY 11TH. IT IS NOW MAY 23RD AND THE PKG HAS MADE IT ALL THE WAY TO LOUISVILLE KY!!! ALL I GET IS THE RUNARHOUND FROM A "VIOICE ASSIST LADY" - IMPOSSIBLE TO GET A LIVE BODY. "SHE" TOLD ME TO CALL CUSTOMER SERVICE AT . I CALLED ON MONDAY MAY 22ND AND THAT RECORDING SAID "WE ARE OPEN MONDAY TO SATURDAY - WE ARE CLOSED TODAY, GOODBYE" CLOSED WHEN THEY SAY THEY SHOULD BE OPEN!!!!!!!!! LAST TIME WE WILL DEAL WITH THESE WANABE COURIERS!!!!! PUROLATER JUST LOST A TON OF BUSINESS!!!!! RATING - MINUS 10!!!!!!

Your customer service is "Very Poor"