average from 3002 reviews
Brian Foss
Location map showing parcel on the other side of town. And it’s been there all morning?
Linda M
ABSOLUTELY THE WORST COURIER SERVICE IN EXISTANCE. DO NOT USE!!! THEY "METAL SEARCH" ALL EMPLOYEES COMING INTO AND LEAVING THEIR FACILITIES - MANY ITEMS "LOST"!!!
Sophie Gaudreau
Worst carrier service. All my Amazon orders that have Purolator as carrier, have been delayed for at least a wee. I have no issues with any other carrier like Intelcom, FedEx, UPS, Canada Post, etc. Purolator is really the WORST carrier. Even after 3 calls to customer services, Purolator is having issues to deliver some of my orders.
THOMAS
PAID $77.67 FOR OVERNITE DELIVERY - OTTAWA CANADA TO SARASOTA FL ON MAY 11TH. IT IS NOW MAY 23RD AND THE PKG HAS MADE IT ALL THE WAY TO LOUISVILLE KY!!! ALL I GET IS THE RUNARHOUND FROM A "VIOICE ASSIST LADY" - IMPOSSIBLE TO GET A LIVE BODY. "SHE" TOLD ME TO CALL CUSTOMER SERVICE AT . I CALLED ON MONDAY MAY 22ND AND THAT RECORDING SAID "WE ARE OPEN MONDAY TO SATURDAY - WE ARE CLOSED TODAY, GOODBYE" CLOSED WHEN THEY SAY THEY SHOULD BE OPEN!!!!!!!!! LAST TIME WE WILL DEAL WITH THESE WANABE COURIERS!!!!! PUROLATER JUST LOST A TON OF BUSINESS!!!!! RATING - MINUS 10!!!!!!
Christine Thompson
Pay bid money for overnight service and gets to destination 3days later full of excuses worst courier service ever
Jody
CIBC sent me a new credit card because mine was compromised. It was supposed to be here within 48 hours, it's been a week.
Nancy L
Salute to purolator. 'Twas such a surprise, so happy to get my mail the following day.
P Wong
Purolator shipping locations in downtown Toronto are very convenient, it can provide quick service with no contact and their delivery service is good too. Thanks! ? goo too, I strongly recommend their service.
Elver Testaguzza
I was home at the time of delivery attempt but didn't hear the doorbell or a knock on the door. Asked for them to re-deliver that same day but had the driver re-deliver the next day . Not only did they not attempt delivery , they didn't understand me when I said to re-deliver the same day. Customer service didn't take my instruction properly.
Jessie Lorraine walsh
I have been very pleased with deliveries through Purolator. There are times I haven't been home & it's just a matter of giving them a call & they will re- deliver the package. Greatly appreciated as I don't have a car to go to pick it up.
Prefer not to say
Our Parcel arrived before expected after a long trip to the interior, then a truck ride 100 km. over a mountain pass. Very pleased with this service.