Purolator Canada reviews

Pay bid money for overnight service and gets to destination 3days later full of excuses worst courier service ever

Fast and efficient

CIBC sent me a new credit card because mine was compromised. It was supposed to be here within 48 hours, it's been a week.

Salute to purolator. 'Twas such a surprise, so happy to get my mail the following day.

Purolator shipping locations in downtown Toronto are very convenient, it can provide quick service with no contact and their delivery service is good too. Thanks! ? goo too, I strongly recommend their service.

I was home at the time of delivery attempt but didn't hear the doorbell or a knock on the door. Asked for them to re-deliver that same day but had the driver re-deliver the next day . Not only did they not attempt delivery , they didn't understand me when I said to re-deliver the same day. Customer service didn't take my instruction properly.

Good tracking info, & display.

I have been very pleased with deliveries through Purolator. There are times I haven't been home & it's just a matter of giving them a call & they will re- deliver the package. Greatly appreciated as I don't have a car to go to pick it up.

Our Parcel arrived before expected after a long trip to the interior, then a truck ride 100 km. over a mountain pass. Very pleased with this service.

Been waiting on my package that arrived 2 days ago, they need to start working. And stop being lazy to get out their trucks and actually deliver merchandise where they need to go!! I need my package today!!

I am truly upset and angry that my parcel was dropped off at a pick up 11KM out of my way, on a route I never travel. MOST UPSETTING IS I PAID A HIGH PRICE TO HAVE IT DELIVERED TO MY DOOR AS PROMISED. They drive right on by my home, we have easy access drive in drop parcel on deck drive circle out. I am 82 years old have walking disability which prevents me from driving. It seems to be this one driver as I have had parcels delivered to my door in the past.

Incompetence at a truly incompetent level. Who are you hiring to deliver parcels? I placed 1 order on Amazon, it gets shipped in 6 separate parcels. All the other 5 arrived in good time. But this one? Oh, it left the final sorting facility to be dropped at my home 5 days ago, but no word on what happened that day. It went out the next day again, but updated with "Wrong address" ?? Goes out the third day - and yup again it's updated with "Wrong Address" ?? Same address as the other 5 parcels that already arrived. I call them, make sure they have all the correct info, and door buzzer codes... ect. And now yesterday - the 5th day, another failed delivery attemp with not explanation. My Front Door goes to my cell-phone, so if they were ever, even once at the front door of my building and I'm not available to answer, it will go to my voicemail - yet not-so-surprising.. there is no messages on my phone for 4 failed attempts at delivery.

Never had a parcel delivery so quick. Ordered last Thursday afternoon-order put thru on Friday and was delivered yesterday to B.C. The 6th day was delivery of my order. So happy. Good work guys?

My son ordered flowers on Saturday April 22….why did they go to Montreal before coming back to Ottawa? I just received them today let’s just say they weren’t in the best of shape and were actually supposed to be here yesterday….. Horrible experience

Excellent service - Merci!