average from 3002 reviews
Yashvi Khanna
I hate this company. They are so unprofessional and their delivery person is super rude. Don't expect them to wait for you to open door because they are not human. If you are late by 1 minute courier person would take your parcel back.
Terence cote
No call ,No notice of package of arrival, turned into a run around on my part since there was no notice that package came
Christian
Purolator is actually worst. I wish Amazon would give an option to choose couriers, so I can avoid them at all costs.
Daryl
Well when my two items go from Lethbridge and instead of going to Calgary then Lacombe it goes to Surrey BC then Vancouver BC then to Calgary AB before getting to Red Deer AB spending a night there before coming Lacombe AB, there is a cause for concern.
Barb
Something that should have taken 3 days by courier is now delayed due to weather is bull. It should have been here 2 days ago. Canada Post which is totally unreliable would have had it here on time.
Sarasota
Even if you are at home in your condo the driver just leaves a message to say they could not deliver the parcel and for me to go to the facility to pick it up. Poor service
Susan Breen
Unbelievable, sent heart meds to my mom that she needed ASAP, this was a Saturday, was told they would arrive by Tuesday with Puralator, asI had other options, but I paid the highest price as delivery was urgent. It is Thursday night now, parcel still had not arrived, Puralator has no idea where it is. Save your money, use Fed Ex or even Canada Post is cheaper and faster. I feel one star is too much.
Brian
Horrible service. Horrible tracking. They just dump your parcel on your doorstep which is then easily stolen. I wish Amazon would stop using them!!!
Brandon
Terrible, delivery time items where extremely delayed and the reasoning as to why is fabricated beyond belief. Excuses at every corner! Can clearly see why your rating is so low.
Disappointed customer
After 12 days delay and verifying with them , they decided there not delivering the product. A transport company that can't transport go figure. If i could rate them a 0 i would have.
Cole fortin
No customer service. Nothing but robots that cannot help you. Unable to do the simple task of delivery.
Ashok Chadha
Excellent service. They brought my parcel and I was not at home. I called them and they rescheduled it for next day. Thank you to puralotor...
Bhupesh Shah
Even though I was at home, delivery guy did not deliver package and left note with Package ID to collect my Package from remote location.