Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Unbelievable, sent heart meds to my mom that she needed ASAP, this was a Saturday, was told they would arrive by Tuesday with Puralator, asI had other options, but I paid the highest price as delivery was urgent. It is Thursday night now, parcel still had not arrived, Puralator has no idea where it is. Save your money, use Fed Ex or even Canada Post is cheaper and faster. I feel one star is too much.


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  • Horrible service. Horrible tracking. They just dump your parcel on your doorstep which is then easily stolen. I wish Amazon would stop using them!!!


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  • Terrible, delivery time items where extremely delayed and the reasoning as to why is fabricated beyond belief. Excuses at every corner! Can clearly see why your rating is so low.


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  • After 12 days delay and verifying with them , they decided there not delivering the product. A transport company that can't transport go figure. If i could rate them a 0 i would have.


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  • No customer service. Nothing but robots that cannot help you. Unable to do the simple task of delivery.


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  • Service très rapide


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  • Delivered package to another city. Lost.


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  • Excellent service. They brought my parcel and I was not at home. I called them and they rescheduled it for next day. Thank you to puralotor...


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  • Even though I was at home, delivery guy did not deliver package and left note with Package ID to collect my Package from remote location.


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  • Your driver's move too fast they ring the bell one time and gone within five seconds can you ring two or three times give me thirty seconds to get to the door.thanks


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  • You did not even ring my doorbell and you just left a delivery notice. Now u want me to go pick-up my parcel 1 hour away from my home. I am disappointed!


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  • Vos employés sonne et nous laisse pas le temps de prendre le colis


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  • Not a really good company you can’t get in touch with you


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  • Great delivery information and follow up, and delivery.


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  • Always going to be a problem when my orders are shipped by Purolator


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