Purolator Canada reviews

Purolator strikes again... I wish we had control over what carrier Amazon uses to deliver our packages. More often than not, Purolator is delayed or drops at wrong unit number.

I have been waiting for a package for several days. When I track it it says tracking has not been updated since October 27... it is November 1. What is the point of having tracking.......

Horrible delivery truck pulls up to my house is there for 10 min. While they search truck for my package then drive away without any delivery, no explanation no nothing , i have to check website from where I purchased product the next day to find out puralator lost the package.

Best avoided. Earlier, they lost my package, but said it was delivered. Now, I have to drive far away to pick up another package. Ebay, should not use this company.

I received a delivery notice yesterday. Today, I went to the office at 90 Silver Star Blvd Scarborough to pick it up, but I didn’t get it because they cannot find it. They ask me come back on Monday. It made me feel bad.

Je demeure à Montréal et mon colis a été livré à Burlington Ontario. Bravo Champion. Tout ce trouble. Incroyable mais vrai.

I personally dont even think they deserve 1 star but 0 stars wasnt an option. Literally the worst shipping company EVER! I purchase alot of things online and not ONCE had purolator been on time with delivery. Matter of fact, they are easily 4-7 days late (once they were 3 weeks late) and if not late; my parcel either ends up lost or delivered to another address. When i worked for Canada Post purolator was the top priority mail option, of course with the highest cost. They arent worth 5 cents now. They use covid as an excuse; all other carriers still manage in the exact same pandemic.

I am not sure what the COVID policy is for delivery of parcels but twice this week I have woken up to parcels left outside in the snow? Is ringing a doorbell no longer allowed?

Was not home at the time of delivery (at work). Package was left outside front door where it was then found stolen when I arrived home. A notice of delivery should have been left so that the package could have been picked up at a Purolator depot or the delivery rescheduled.

Customer service is very good. Unfortunately, I cannot say the same for deliveries.

My package still hasn’t come yet and it’s Been a week

Claim they attempt delivery and didn’t even receive a notice. Was provided wrong location address. The worst courier ever

Always late when I order from Amazon. They are the worst

Only delivery company looking to have face to face contact with customers during a pandemic??? You won’t even accept my rating

Terrible customer service. Impossible to get a hold of anyone. I wouldn't recommend this service