Purolator Canada reviews

Purolator never delivers parcels on time. Even before covid-19 issue's. They also do nothing to help the situation.

paquet supposé arriver le 18, nous sommes le 20 toujours pas arrivé et lordque je verifie ou ils en sont rendu avec mon paquet avec mon numéro.. j'ai absolumment aucune info autre que pour le drop du 17!! Pourquoi nous donner un numero de tracking s'il ne sert absolument a rien. On comprend la note globale que les gens ont donnés!!!

There has been no updated tracking information on my package in over 3 days! And it’s even in my city! Not happy.

I am so disappointed in Purolator. I live in a rural subdivision in Coleman AB and you have stopped delivering here. All other delivery trucks come to the homes here except Purolator. There are many homes here and our roads are maintained so there is no excuse for not coming here.

Purolator is the worst. They never attempt to deliver anything as they say. They arrive, leave the note and go. Awful service!!!

I'm not sure why these guys always get a bad rating I've always had large electronics such as televisions and other items delivered without any hassle or damage to the parcel

Every single time I have a order shipped by Purolator it always takes 2-3 weeks or longer...parcel gets lost or shipped to Ottawa then back to Mississauga totally passing my destination, the shipping it FRUSTRATING EXTREMELY SLOW & completely unreliable

Worst delivery company ever. They do not get required signatures, they drop packages at your door without so much as ringing the doorbell and then the driver actually lied about the signature, saying he received a verbal signature. He did not. This week the delivery man put a note on my mailbox saying “sorry we missed you, come pick it up tomorrow “. Well, I was home. No knock out doorbell. Simply put a notification without even trying to give me my package. DO NOT USE PUROLATOR IF YIU NEED YOUR PACKAGE TO ARRIVE SAFELY! Twice they left our medication on the doorstep and left our gate open for any junkie to steal the clearly marked pharmacy box. I was home both days. My dogs told me our package was on the doorstep. Complaining is useless. Drivers repeat shitty service every time. One star is too much credit. They don’t deserve any stars at all. Epic fail with every delivery. No I don’t choose Purolator, ever. Sadly, the shippers do. I never would.

Of all the courier companies, Purolator is the worst atdelivering packages. The delivery personnel do the absolute minimum to deliver items. Even pre-pandemic, this has been Purolator's M.O..

Lost package and no one knows where it is even though they brought it to my door and left a pickup slip!!!!!!

There is way too much delay every time an amazon package comes with this company

Great service. Always on time and every delivery person is very pleasant and mannerly.

Not efficient, l track my item which said on vehicle for delivery since yesterday.

Always picks up on time and no issues with deliveries. Our number one preferred courier service for our national company!

I am expecting a package to be delivered by Purolator. After tracking it,it says delivered at the door. They know my place is an apartment and they never bother calling me about my package. In short, my package was lost or stolen. Horrible service.