average from 3002 reviews
Jean
Every time purolator is designated for my amazon delivery, they drop my package to the wrong adress.
Lionel Racine
Takes forever to get your package from Vancouver to Montreal. 12 days. They strap your package on a moose and send it on its way
Phil
My package was supposed to arrive by Tuesday, it's now Friday and they have no idea where it is, and tracking is near useless with them.
didon s.
terrible PURO-LATER, not even bother to buzz my unit number, I saw him just leave and stick the note that I need to pick- up the package to the nearest outlet. I was very angry and when I report for complain they don't know who's the delivery guy. Zero Star for purolator
M. Palmer
I cannot rate your horrendous service less than one star.Your Virtual Assistant tool cannot answer basic information, such as why if my package is "on the vehicle for delivery" and it's past 9pm, what happens now? No delivery attempt was made, three people were here to receive it, no "missed delivery" slip was left at the home or community mailbox. What happens now? Is it sitting on the vehicle still? Is it lost? Is it stolen? Will your company attempt to provide the service that I have paid for tomorrow, on Saturday? What are my options now?
Sandra l jones
You have attempted to deliver a package to me that neither I nor anyone I know has requested. Imtriedvto talk to your chat and now you want $5.00 from me. You are the worst if the worst for delivery companies. Send the damn package back.
Pat Horner
Cost more than $40 to send Christmas pudding. Guaranteed next day delivery! 4 days later parcel is in Nanaimo and should have been in Aldergrove
Epal
Terrible.......Tracking number doesn’t work Package was marked deliver, not delivered they are holding it and I don’t know where!
Mac
Received my package late, and when it did show up to my door the cardboard was ripped to pieces. My item inside the cardboard was bent and broken.. Now I have to return it. Purolator strikes again!