Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Been using Puro for years. Twice I had issues and I ship 20-30 parcels a day


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  • Terrible service. Never attempted delivery. Expected me to drive 2 hours to pick it up. Still waiting for them to try another delivery attempt


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  • Less than efficient at theirs jobs and can never deliver on time or follow through with their word.


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  • Bogus carrier, always delayed.


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  • Tracker says was delivered - to Ottawa West. No address - where’s my package?


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  • Always fast delivery, no issues. Tend to just leave parcels on the door step in the rain - but besides that. They’re alright


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  • Most of the time they are ok, but they're tracking page doesn't give any details as an indication of when your delivery might arrive and they don't seem to care if your package arrives late. There is no information available on the route that they take or any estimate on how long it will be.


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  • Worst company to deal with when it come to shipment it shows delivered to front door but the driver has it in his truck coz I have a camera I could prove they didn’t ship it otherwise they would have stolen my item that easy coz they were telling me someone must have taken it until I said I have a camera


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  • No information on my parcel. Just it will be delayed. For over a week. Nothing but run around. First and last time with purolator for me.Very unprofessional.


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  • I hate when your couriers claim they attempt delivery but instead just post your sticker and info and simply leave. They don't ever ring doorbell/buzz...Hate lazy couriers and forces me to go to depot to get my package....


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  • I was waiting for a package coming from BC. It arrived in Calgary on Friday at 2:45 pm and there it stayed until Tuesday afternoon thanksgiving. Will not use purolator again


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  • Item picked up and sat in warehouse for 5 days, no movement and Back up my receiving date, why ?


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  • One day delivery turned in 4 days


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  • Not on time. Lazy drivers.


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  • Amazon Prime promised Friday. Purolator says out to deliver in a truck at 13h. It’s Saturday morning and the status hasn’t change. No idea what is going on.


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