average from 3002 reviews
Frank Deschamps
Very poor service and when you call them, they give you false information. So much for their slogan, " It's not a package, it's a promise".
Sunil
5 out of 6 times delayed with reason ‘weather related delays’ but not a single weather realted issue in 200km range. Package was coming within 30KM range. Would never choose them.
Jenn
Worst delivery company out there. There is always a problem and no one can ever fix it.
Brian Rivait
Every time Purolator touch’s my packages they are late. Wish Amazon would use Canada Post exclusively.
Daniel
Deliver in time but at wrong adress, they dont know difference between east and west! Now i must fight to have my stuff deliver at godd place! Waiting on phone since 36 minutes!
Richard Carpentier
Tracking indicates pickup 5 days ago. Since then, nothing. This is like watching paint dry. Useless.
Cal
Excellent, fast, professional and courteous. The Medicine Hat, Alberta depot front staff are exceptionally great representatives of superb customer service.
Lisa
Horrible! Never receive my packages on time....ever!! Can’t even track to where it is. So frustrating
Andy
Suppose arrived destination in 5 business day. Already two weeks later. My package still in the vehicle that waiting for delivery
Brian Smith
I am a Canadian living in rural Colombia, South America and received debit cards then credit cards from my bank in Vancouver in a matter of days. Great service!
Dalia Salin
It’s annoying when it shows the parcel location has been in the same spot for 12 hours as you track what? You can’t even locate or call them? There is no communication for the customer.