Purolator Canada reviews

the receiving agent at the meadowvake branch was extremely unhelpful and unfriendly to say the least. Her service is very very slow as well

I had 3 people on the house and propably the delivery guy didn’t want to hit the door and someone open it and prefer to leave a note that I missed my package at the door ... not good guys

I purchased a pair of shoes from Naturalizer in Perth on July 15/20. It was to be delivered within 3-10 days at my home. It has yet to arrive and it is now Aug 5/20. I called and was placed on hold for up to 33 minutes. When I did get through they told me it was delivered. It was, to somewhere in Ottawa. I do not live in Ottawa now they tell me it has to go to a Review Board and this will take another 9 days. This is not acceptable. At this point, I don’t want the shoes. I want my money back.

Worst courier ever

Purolator doesn't care - period! Use FedEx or UPS.

Not very happy at all. You delivered my contacts to the wrong address by fault of your own and now I have to wait another week for my special order, which I had paid extra for quicker service. Very displeased. My address was for Maple Ridge, NOT Port Kells. I don't have a clue how that was miscommunicated within your company. Tracking Number RPV000064290.

Worst experience of delivery

I did not get any notification that they were here at my place on July 31st.

I’ve had very few problems with purolator. We have ordered a lot of items the past few months. One time they dropped it at the wrong address. But otherwise, never a problem. Drivers are always friendly and helpful. And have helped carry big items in the house. Rather items come by purolator then Canada post

I hate the way the courier always just leaves packages without confirming that the owner of the packaged received it cause neighbors do steal. Purgatory couriers are responsible

Very unreliable. Delays are unacceptable! I get parcels faster from Europe...8 days, not 2 weeks from Canada within Canada by Purolator!

Tracking the parcel I’m sending. It’s been on vehicle for delivery since July 27 and today is Aug 1. No update since then, it doesn’t make sense that it sits on the vehicle for 4 days with no progress update!

never go the extra mile ...never on time...plus the never take blame it always because of xyz...not my favorite at all but a little better and UPS can you tell they both have a strong union?

It says 5 days from Edmonton to Saskatoon? I could walk faster

Worst service and tracking a person could ask for, it’ll be at least a week for an important parcel from Calgary, and the shipper paid for expedited service. No communication....