Purolator Canada reviews

Package never arrives as stated we have to add an extra week or two....

Continue to claim my address in undeliverable, never leave a delivery slip, last time I had to call twice and it then still took a week to be able to pick it up at their location, as soon as I see Purolator as the shipper for my package I know I won't be getting my package on time, and will likely need to call a useless customer support line.

Very disappointed with the customer service representative. The person wasn't able to find my package and she hang up after waiting on line for 30 min Worst experience ever

I have used Purolator for 25 years. They have never let me down.

I ordered a pressure cooker from amazon, unfortunately it was delivered At the wrong address. Good thing we checked the tracking history thats why we found out it was delivered at the wrong building. Postal code is different from mine.

Worst couriers take money for delivery and dont deliver i have to drive to warehouse to pickup purchase

You guys are awesome. Nobody’s company’s perfect, but yours is damn close! Thank you!

My last package was broken open and parts missing also it was 10 days late. You are not my choice of shipping companies . You are not reliable.

Amazon is showing better status of my shipment and location. I was suppose to receive today!!! Still waiting as it shows according to Purolator it’s in Montreal. WTH!!! Where is my shipment?

Delivery Drama. Purolator doesn't deliver. They fake out, then issue a tracking number and force you to run around to shipping depots to pick up your package. They don't issue reasonable timelines. You get template "responses" from Voncent, and queries are answered by Ali in Nova Scotia. They are not registered with the Better Business Bureau. There specialty is losing packages, delivering them to the wrong address, or taking forever. After a three week frost over the summer, I was told I would get my package "when it surfaces." A few years back my airline tickets to India were dropped off at my workplace (total population 2,000) and I waited an entire weekend until they could be located. Purolator delivers disappointment and heart-break for those who have the misfortune of having their lives up-ended by their unprofessional, unreliable, and shoddy service. Star Zero.

Delayed delivery by a week.

Mon colis est arrivé depuis presque 10 jours à ST-laurent, mais impossible de connaître la date de livraison,et pour Chatter, nous Chattons avec une machine stupide

Nobody delivered anything no notification. Impossible to call them.The worth parcel service I’ve ever seen

Why don’t you provide an estimated time of arrival Waiting 2 days from Calgary

Charged for Express next day.....it didn't arrive at destination. Why would you sell me on Express services when you're not going to provide it? I'm sure that corporate needs my money more than me!