Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Package was supposed to arrive on July 16. Today is july 21. Delayed apparently by coronavirus. No new date given.


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  • This is about the worst service ever experienced for me. Absolutely poor performance from all aspects.


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  • I would give a rating lower if I could. My last two packages shipped from Amazon have been lost through Purolator. Not sure what the problem is but... How annoying is that??


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  • It's been sitting at Purolator facility for 4 days? Come on!!!


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  • I wish they used another shipping company


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  • On site says on delivery truck on Thursday in Bathurst, NB and we are Monday still have not get parcel, it chocolate might sll be melted now


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  • Charged me for overnight delivery....2 days later pkg has not arrived


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  • My package was not delivered...saw driver go by my house 3 times..he made no attempt to find my house. Now I can't even find a phone number to talk to someone to get me my package...and no email address. I'm really disgusted with your service .


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  • Slow to pick up, slow to move, little or no info available on tracking. Has delivered to wrong address a couple of times.


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  • Updates are inaccurate, delivery no where near the date mentioned! Canada Post is better


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  • Terrible updates, everything blamed on pandemic!! Absolutely brutal company. Even UPS is driving around and delivering! Would give no stars but clearly not an option!


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  • The worlds worst service. Urgent package promised for delivery no later than Wednesday. Still not there. Very upset


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  • Have had my parcel at the sorting plant for 5 days and still have not shipped it out very poor service live 2 hours from them and going to take 10 days to get my parcel


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  • Ok so why is it the you get an update that the shipment is delayed after the promised time and date. I took the day off work to make sure that the I got the package. So I looked and it was going to be monday by 8pm. Looked monday at 730 and i was still going to receive the package. Then nothing by 8 pm and now it tells me that the package will be delayed 2 to 3 days. I understand it can happen but why not let me know a head of time. Very unprofessional. Last time I use purolator


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  • Delivered my parcel to the wrong address.


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