Purolator Canada reviews

The worst. I missed a package delivery with them. As we were going back and forth by email on what how I could pick up my package, they decided to return to sender. Terrible customer service.

Worst customer service They put me online for 3 and half hours and need to be improve their tracking information. It’s a nightmares

3rd rate customer service Probably the worst courier service in canada No small wonder Canada post terminated their contract and switched to FedEx

Worse delivery and customer service i had ever have

No tracking just label notification!! Need to improve.

Shipping label created on thurs and still hasn't been picked up TNF100143509

Two items ordered through different websites both shipping with Purolator. One seems to be completely lost and other at least a week late already

It takes 7-10 days instead of 2-3 for my repair parts to arrive. Purolator costs me revenue with their delays. Other couriers do much, much better.

get here on time mostly drivers r good

It said before i will get it on 9th july and its 11th July still I haven’t got it very bad service

Poor tracking or incomplete information

Pire compagnie de livraison.Toujours en retard,mauvais suivie des colis

My package from amazon was supposed to arrive by a certain date. Purolater did not have it delivered on time.

Every time I have used purolator or ordered something from a place that uses purolator, the item I ordered is either very very late or never shows up. Last time, purolator tracking says item was delivered on a date, item didn’t actually get delivered till 3 days after that. The item just showed up. I had already called the supplier and reported the item missing. But pain

Absolutely terrible. Whenever a company uses Purolator as their primary shipping method I stop buying from them. There is almost always without fail an issue. From being delivered to the wrong address, to drivers not following instructions, to them not knocking on my door but claiming they did and not leaving a slip. It’s shocking that they are owned by Canada Post as they have great customer service but Purolators is beyond pathetic.