Purolator Canada reviews

Package in Moncton since May 14.

Purolator bad delivery drivers who don't follow instructions and lazy to walk to the front door of my store.. 2 days in a roll they did the same mistake which was knocking on the back door rather then come to my store front.. customer service is complete joke and completely not helpful and not willing to help.

Inaccurate information, difficult to ensure readiness at expected delivery.

Package has been sitting in Toronto since May 1...........today is May 13...enough said ......

They do not care about clients. So frustrated! They need to give their driver's phones, because do not make the slightest effort to find you. Just a phone call buddy, that's all it takes!!

Why can’t Purolator robo call it’s clients the day before delivery like Fedex does?

Packages usually arrive in good condition but often late.

Purolator delivery is lacking common sense.

Rep I spoke to today was very polite. Package was to be delivered may 6 and he is stating may not get til Monday. Been at Toronto warehouse since May 5.

Can’t talk to anyone!

These purolator drivers are professional liars. They were instructed to PHONE ME when outside my house..they did not call me YET WROTE that they attempted contact and failed. I wonder why a reputable company like Amazon hired them on Canada!

Updating for tracking is a little slow but I have had no problems

The ABSOLUTELY WORST delivery service I have ever used,5 days so far for a 2 day delivery that is only 3hrs drive away,no update on tracking for 3 days,no one answers phone when you call,no returned email, no nothing from Purolator,nada,zilch,a bunch of monkeys running a zoo,unreliable,useless,incompetent company. I can get parcels from California to Ontario in 3days from UPS andFEDEX,but these clowns can't get a parcel down a highway 3 hrs away in a week or two. Shut her down,last one out turn off the lights.

Never able to track package.

I needed help i got nothing and still got nothing i ordered 8 items got 1 item and that was it i have been trying to contact but it keeps sending me to a imagination website lol like wtf and if i hit contact it also will bring me to some helth care thing confusing af i just want the rest of my stuff it says order complete but im missing 7 items OF 8