Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Purolator is the worst delivery service in Canada. They do not provide accurate order details that leave you guessing when you items will be delivered. I have never experience this amount of hatred than I do for Purolator Canada.


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  • Purolator did not deliver my package and now they will not answer the phone


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  • Was suppose to arrive Maybe yesterday? ????phoned today ...hasn't even crossed Canadian border they can't give me an arrival date


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  • Left a 450 dollar package outside without getting a signature.. Absolute joke


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  • I was home, and they did not ring the doorbell or knock. Terrible service. I have to travel 3 hours to pick up my parcel


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  • How does it take 5-6 days for a courier delivery 200km away when I can get a package delivered from the US by courier within 2 days (not Purolater) - pathetic


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  • Could be even more better


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  • Great service, my packege arrived fast. Thank you


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  • Slowest postal service ever. It takes a month to receive my packages. Absolutely awful. I'd give 0 stars if I could.


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  • Purolator does not put any effort to assure customer satisfaction. I come to think its a pickup company rather a 5 star delivery company


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  • Horrible customer service, late delivery, had to contact them after the falsely stated I had an incorrect address and they tried to contact me. Really shows that they are run by Canada Post


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  • absolutely the worst delivery company. I waited 20 minutes just for an agent to answer my call. Then the agent was absolutely rude and doesn't know how to deal with customers and she was yelling. They gave me no delivery time, just delivery date and the delivery guy just arrives there and says no entry code and left immediately. Didn't even wait for a a second.


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  • Terrible service!! A package was supposed to be delivered to our home on June 23rd. The person came didn't ring the bell and left a note for us to pick up the package 20 minutes away the next day. I was home, didn't know hear a bell or a knock. We have 2 dogs so we would have heard it. I double checked the doorbell to ensure it worked. CMP 1001115881


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  • I have to drive next door to the post office to get my stuff. Their truck drives past my place and I pursue it 10 km. They know how to charge though


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  • Terrible tracking online , little to no information!!!


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