average from 3002 reviews
Hank Chu
Totally disorganized. It seems that there is total disruption of internal communication between departments. I won’t make any purchase if a seller relies on this unreliable company for delivery.
Annie-Claude Tremblay
One of my parcel got delayed with "mechanical issue" but we all know that it is because of the Quebec anniversary yesterday. The mattress that was "out for delivery this morning and that I spent all day waiting for instead of running my errands finally got"delayed due to pandemic" at the END of the day!!!!!
Purolator is the worst
Your delivery man stood outside my building and didn’t even attempt to get in the building and just left... now I have to wait another week
Harsimran
Worst Ever Service didn't even call or care to put a receipt of the shipment on the door.. Never want to try with it don't ever try this
Lpoole
Poor updating I’ve been tracking a package for a week with literally no updates available. I understand covid can delay delivery and that everyone is busy, but communication is key and this is what’s lacking
Anonymous
Purolator is the worst delivery service in Canada. They do not provide accurate order details that leave you guessing when you items will be delivered. I have never experience this amount of hatred than I do for Purolator Canada.
Burke
Was suppose to arrive Maybe yesterday? ????phoned today ...hasn't even crossed Canadian border they can't give me an arrival date
Bonnie
I was home, and they did not ring the doorbell or knock. Terrible service. I have to travel 3 hours to pick up my parcel
Mike Klein
How does it take 5-6 days for a courier delivery 200km away when I can get a package delivered from the US by courier within 2 days (not Purolater) - pathetic
Sara
Slowest postal service ever. It takes a month to receive my packages. Absolutely awful. I'd give 0 stars if I could.