Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • I had only one good delivery guy he went out of his way to get my package. After it was three days late because the other drivers didn’t even try.


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  • Overall, very good. Good customer service. I missed the delivery and they got it out to me 2 days later. Original delivery was right on time


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  • I ordered from the Hudson Bay Company June 28 and of all the items in the shipment one arrived July 2 and all the others still in transit - lousy service, lousy system updates, where is my stuff??


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  • I was on hold for over an hour and no results. Useless


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  • Slow as fk. Never on time. If there was a 0 star, they'd get it. Owned by Canada Post so what do you expect


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  • As per Amazon my package was scheduled to be delivered by June 20.20 by Purolator. The delivery was postponed to June 26.2020. Today is June 27 and it wasn't delivered yet. Their trucking number is useless, it only shows that it was dispatched on June 20th.


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  • They can't find my address but I get stuff delivered evry week lately from Amazon


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  • Poor update: my package supposed to be here in Winnipeg on June 23 according to the tracker and it's already June 26 I am still waiting for it. Unreal how they operate there business.


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  • Goes to wrong address road. Missed the parcel. Delays.


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  • Totally disorganized. It seems that there is total disruption of internal communication between departments. I won’t make any purchase if a seller relies on this unreliable company for delivery.


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  • One of my parcel got delayed with "mechanical issue" but we all know that it is because of the Quebec anniversary yesterday. The mattress that was "out for delivery this morning and that I spent all day waiting for instead of running my errands finally got"delayed due to pandemic" at the END of the day!!!!!


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  • Your delivery man stood outside my building and didn’t even attempt to get in the building and just left... now I have to wait another week


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  • Worst Ever Service didn't even call or care to put a receipt of the shipment on the door.. Never want to try with it don't ever try this


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  • Unreliable, awful customer service. Use any other company


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  • Poor updating I’ve been tracking a package for a week with literally no updates available. I understand covid can delay delivery and that everyone is busy, but communication is key and this is what’s lacking


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