Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Compamy that should be shut down !! Never ever received any delivery from them, never received any calls to open the door. Always prepare yourself for a journey to get your belongings!!


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  • Said my packages would be here and now its saying in 2 weeks? Where did it go to someone else first?


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  • Worst courier service company ever


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  • Three times they promised to come and pick a prepaid package and they never showed up


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  • Horrible service waited all day watched the truck drive by and tracking says I was not available . Am I supposed to sit in the street all day and wait? Now package is damaged this keeps getting worse by the minute


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  • Slowest shipping with amazon...


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  • I’d rank Purolator and Canada Post as by far the worst delivery companies in North America.


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  • The customer service staff was extremely helpful in finding my package. Thanks Purolator staff


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  • My package left the original country (China) to Canada on January 16/20 and still the info is the same


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  • Horrendous service. I've had issues where the delivery person made no attempts to deliver, then they wanted me to go 15kms to get my package. Tracking of parcel has little to no info. Packages are sometimes delivered before tracking is updated.


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  • Fast friendly service.


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  • Impossible pour mon conjoint d’aller chercher mon colis.


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  • Ordered a package, and was supposed to arrive today. The tracking online says they tried to contact me for delivery, but I have no emails, no calls, and no notice on my door. I then 8 hours later had to go onto the purolator website directly only to find a message saying it is to heavy and I need to schedule an appointment for delivery. There is no where for me to schedule and appointment and instead say I will be contacted to reschedule. I still have yet to hear from anyone in any format about delivery, and they have put twice that they've tried to contact me.


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  • My last two deliveries from Amazon with you people have been an absolute nightmare chasing them around waiting days and days.


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  • Mechanical problem as usual


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