Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • One of the worst Courier services around. When people use them.to ship, I rarely get my packages on time and they lie about it. Last time they said they attempted delivery at 4:30pm but no one was there.... at my office. I never use them by choice.


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  • Always very helpfull and on time


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  • I cringe when I purchase online and the store ships purolator. I know that it probably won't be delivered to my house, thus I will have to pickup at the depot. And it will be late as usual.


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  • They deliver my parcels late and or they send it to the wrong address. They don't seem to know the difference between North and South.


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  • Very friendly and always have a smile


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  • Package said to be weather delayed but there was no weather issue in reality


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  • I for one had great efficient service maybe it is the local delivery man? He is friendly, smiles a lot and always comes at about the same time, no complaints.


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  • I am very upset that my parcel is lost or Stolen


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  • Slow like a sloth service. Garbage. Avoid using at all cost!


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  • They never give you time to answer. They ring the intercom once and then leave. My intercom rings to my phone, and if I can't pick it up I can't open the door. I feel they do this on purpose so they don't have to actually walk up the stairs to deliver your package if your not home. Very bad custt service.


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  • I would give 0 stars if it would let me, but, 1 will have to do. Got an email yesterday at 7am stating my package was on the truck awaiting delivery. Waited all day, no package. Checked the tracking info at 9pm.it said delivery delayed due to weather.It was raining. That's it, just rain. So much for delivery, if it's halted due to rain. Very sad service.


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  • Really slow service! More than 5 days for a shippement


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  • Used to be good, now Absolutely horrible


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  • Very poor service, a very small package would take 2weeks back and forth just because it needs a signature, delivery men never bother to knock and they should have mobile phones to call the number because the person inside is waiting for the parcel, what if the person is in the washroom then it would take forever to receive the parcel


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  • Awful service...courier is coming and if the front door of the building is closed the won't contact you... just require for you to come and pick your order... and there are not a lot of locations in the city


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