Purolator Canada reviews

Purolator is garbage keep delivering to door instead of in person I rather wait until in home to get my package instead of dropping it outside in the rain

Tracking service is great!

efficace and rapid!!!

Never delivers on time , horrible customer service

They lost the package twice. Been waiting since December 5th for it.

Worst in the Earth without a doubt. I still dont know how come this kind of company still exists in first world country.

Doing business with this company is very frustrating. The delivery never came to my abode as I waited all day yet it was updated in their site that delivery failed. It's been 5 days now and I am still waiting

Avoids responsibility for damaged items

I have a very bad experience. Sad to say. We are waiting at our appartment the day the said they will deliver and no one knocks at our door the whole day. And after a few days of waiting and ask them again they claim that they came and can not enter the main door because it's locked. What? Did they really came? I want to see a picture by the main door as an evidence that they came, show me. Did they really came or it's just easy for them to say anything they want. I want an evidence to show them to me that they came. And now they want us to get the delivery in there office? We dont have time to do that. We waited all day just for the delivery and no one even called us. Did they really came at our building appartment? Their office is far away from us, we dont have time to go because as you know everyone is busy here in canada. Very bad experience. Poor service

You suck. Delivery people should actually ring doorbells. Only having a depot at the airport is a nightmare

Realy bad experience. Each time i need to chase for my parcel.

They recieved it monday and I entered the tracking number but it says they havent recieved the tracking number in the purolator tracking system but its supposed to be here tomorrow...wonder if it even gets here ...like the left hand dont know what the right hand is doing ..really sad service when you count on a service you pay for with important documents that you have to get somewhere in time ..it so sucks

Delivered to the wrong address at my neighbor

Purolator delivery personnel refuse to state the package deliverer or if a sugnature is required before demanding entrance to the building. I will not use your service in the future.

Just terrible. First didn't deliver to the door, then couldn't find the second part of the delivery by the tracking number I got. At this moment I'm standing in Purolator office and trying to reach customer service on the phone for the third time just to get help in receiving 2 pieces of my delivery.