Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • We paid for overnight delivery of a letter to Madison FL from Yarmouth NS took it in on Saturday Feb 17/23 this is Sunday the 26 is February and the letter still has not been delivered there was a holiday in Canada in Monday and they said weather delays in Toronto but this is ridiculous service


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  • Not a good service


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  • Recieved parcel - doorbell was not rung - checking the tracking found parcel had arrive 20 minutes after it did arrive. Would have had 20 minutes less chance of it been taken off the porch had the doorbell been rung.


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  • Good job of Drivers.


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  • Not happy apparently package was attempted to be delivered at 1100 and I call they say wait and I will be updated with ware driver drops package its 1000 pm nothing yet kinda weird guy must be pulling a double shift or forgot to update ware my package is and door bell cam don't show him ever coming to door


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  • I order alot online and Purolator is the worst courier that delivers here. Always late. Excuses being the weather mostly. Like today for an example. Sun is shining and says they cannot deliver because of the weather?


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  • Delivered right on time the driver, Jeremy was very friendly, and I wish I could meet more people like him in my day he deserves a raise. Thank you


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  • What a useless company. Driver never rang, went to pick up at location very inconvenient to me 4 hours after they said it would be there, wasn't there. Sit on hold and am told it will be delivered today. Still at their sorting center even further away. Incompetent and deceitful.


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  • Service is half and half. Purolator “often” loses my parcel. The refund is always good, I must admit. My delivery person, is always kind and friendly.


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  • Shipment delivered at the estimated time. 2 snowstorms and a weekend. ETA February 20th and delivered February 20th. Delivered by RDL transport. Always accurate. Great services. No conflict of interest for this review. Satisfied customer. 5 stars


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  • Always late. Bad customer service


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  • Hopeless Service. Deserve minus star.


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  • Unbelievable. Not only have they never accurately delivered a package, I've had to return a package (that had my name on it) with a ton of high end audio equipment that wasn't mine. Now they're telling Amazon my packages are "delivered"; when I check the tracking (because I strangely don't have it) it says "ready for pickup" so now I have to go get it from the Purolator facility.


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  • Terrible service. I had to return an item from Amazon. It seems they have lost it and now I'm out money because of their Terrible service.


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  • waiting for Bell quipment..lost first order sent now replacement order may be lost..waiting 4 days..was promised in 2


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