Unhappy
No updates; contacted them on their website; said it would be delivered the next day; that was 5 working days ago. The package shows as having left a hub 12 days ago. Their tracking is guano & their online service reps couldn't tell the truth if it fell out of the sky like a Chinese spy balloon.
Chantal Lelievre
What a company no respect I pay for express 9am still waiting for my package that left Saturday at noon and we are Tuesday after 9am and still no package T’quebec City Kitchener not that far away and it cost me 155$ I’m really pist
Uche
Worst delivery service. Terrible customer service
Mc
Very unreliable.... my package is 4 days late from expected delivery date
Phil
Always delays and lost packages. It just happened again. Why am I not surprised. Does not happen with other courriers
Sue
The worst ever !! I was shocked when i knew my new item will be delivered by them ! AVOID THEM THEY NEVER CALL YOU NEVER INFORM WHEN THEY ARRIVE THEY ARE LITERALLY THE WORST
Daphne
The worst service ever seen, wanted for my trip but got it to late, never using purolator ever again
Emma B
really bad customer service,can not help you save any problems although you paid an exorbitant price
Lindy
No updates for 6 days
ES
Just plain horrible disrespectful lying-to-your-face service. Avoid if possible. They’d say they contacted you when they didn’t. They indicated “bad weather “ on a nice and sunny day. Some other ridiculous exercises. Poor customer service reps have to take crap on behalf on this poorly organized and managed company. I’m now avoiding purchases that will be delivered by purolator!
Louise
Never got my package after it said it was delivered
Amanda
They never deliver parcels to the right address. It is beyond aggravating.
Denise
Poor tracking!! Try and avoid purolator if you can!
Todd Stewart
Horrible service , 6 days from NL to Petiticodiac NB.
Ola
I really don't understand this weather delay thing. My package has been in the sorting facility since Feb. 24, I don't know how delivery has become a problem. Please I have perishable items in my package. I need it.