average from 3002 reviews
Orien Matsubara
Puralator is the worst , I thought FedEx was bad. These guys are morons
Susan
Tracking showed that my parcel was supposed to be delivered by the 19th end of day. It did not arrive. Even though I signed up for email and SMS alerts no information was given. The parcel arrived a day later and even though my door was open and just the screen door between me and the delivery guy, he left the parcel without even knocking or ringing the door bell! It came and I didn't even know it!
paul
The absolute worst courier service ever created I use UPS Canada Post Fed Ex USPS their drivers never depend more than a minute and take off they claim attempted delivery absolute worst don’t use them hopeless !
Diane
Received a phone call when my package was delivered. Man was exceptional and I am very happy with the service from Purolator! Thank you!
Liz
They’ve lost my packages multiple times! :( I have so many Amazon items I had to get refunded.
marvin studer
reading your reviews i identify with alot of complaints the tacking is not up to date sometimes two to three days late but its not explained to shipper hiw system works meds sit for 3or for days because not shipped express complicated system to get a tracking number all together purolator needs to review ther system get rid of things causing strife for costomers i have heard enough of the covod excuse lets get back to the old purolator get parcels there in record time like clockwork
Karin
Terrible service ever. Where is my parcel? I was supposed to get it on last week, but I’m still waiting. I really need it.
Kathleen
Keep up the great effort! Logistics are sketchy but Purolator always comes through.
Michael Lang
Alot of people complaining, when we all know covid has destroyed businesses. No one wants too work anymore. Be patient. Life happens. Grow up Kathy and Ken. Great job as always Purolator.