Purolator Canada reviews

My package (new phone)was late when it was delivered and my new phone is broken during transport and now I have to pay to get it fixed and I haven’t even used my phone yet it was broken upon arrival. No one wants to take responsibility for the damages and now it has to come out of my own pocket which is bs!!!

They can never find my address, they always deliver at least one day late, if at all. Never ship with purolator!

I have ordered from more than one company that has used Purolator. One shipment was lost and the others were left in the front entrance of my building where anyone from the street could steal the package. They NEVER rang my doorbell because I was home for every delivery. I had to go downstairs to check if the packages arrived. Today's delivery was no different. Doorbell wasn't rung and the package was a 30 lb bag of dogfood. I am a senior and had to get a neighbour's son to bring the box up the stairs. UNACCEPTABLE THAT THEY DON'T CHECK IF YOU ARE HOME SO THEY CAN BRING IT TO YOUR DOOR!

Worst delivery services

I drop parcels in drop box at hwy7 in Concord and it's veen a week now and It says that tracking # cannot be found.. so was my parcels stolen... never again will I use purolator especially their drop off box.

Si je pouvais donner 0 je l’aurai donné. J’ai trouvé le papier « sorry, we missed you » le 21 juillet alors que j’étais à la maison toute la journée. Je me suis déplacée le lendemain tel qu’indiqué sur le papier à la succursale mais mon colis n’y était pas. La dame n’avait pas d’explication et m’a dit qu’ils vont refaire une livraison. Aucune re livraison n’a été faite. Le 23 juillet, j’appelle au service à la clientèle. Après une longue attente, on ne dit que mon colis a été scanné au centre d’expédition juste le 23 juillet matin. J’ai demandé qu’ils me fassent une re livraison, on me dit que ce ne peut pas être fait avant le 26 juillet. A suivre… Et le site de suivi des colis. OMG. Des pubs à ne pas en finir!!!! Vraiment déçue surtout que la livraison n’est pas donnée!!

They told me it will take 5 days now the 9th day is done and since 4 days at the same city Shame

Second parcel purolator has lost on me. They say it was delivered but never got it. Terrible service

Clearly you have idiots running the show and needs to be skidded, my package was picked up at Nisku on July 15, and I still don't have it and cannot get any tracking details. Tried calling customer service and seems like everyone is on holiday. I will ask the shipper next time to not use pure-late-r.

Worst company they told me 5 days now it is over 7 days still pending

Puralator is the worst , I thought FedEx was bad. These guys are morons

Tracking showed that my parcel was supposed to be delivered by the 19th end of day. It did not arrive. Even though I signed up for email and SMS alerts no information was given. The parcel arrived a day later and even though my door was open and just the screen door between me and the delivery guy, he left the parcel without even knocking or ringing the door bell! It came and I didn't even know it!

The absolute worst courier service ever created I use UPS Canada Post Fed Ex USPS their drivers never depend more than a minute and take off they claim attempted delivery absolute worst don’t use them hopeless !

Received a phone call when my package was delivered. Man was exceptional and I am very happy with the service from Purolator! Thank you!

They’ve lost my packages multiple times! :( I have so many Amazon items I had to get refunded.