Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Parcel arrived in Toronto May 25- today it is showing parcel is in Calgary Alberta!! Seriously I live 2 hours from Toronto- why is it now in Calgary??


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  • Worst service ever. Left my 1350$ tower garden in boxes that say what it is. On the front strep, no warning no nothing. And ppl have been stealing packages from here before too. And the price for delivery is just ridiculous compared to Canada post.


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  • Fastest delivery ever!


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  • The myriad of one star reviews say it all. The worst courier service. Avoid at all costs. Let vendors know that if they use this delivery service that you won’t buy there again.


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  • The worst service ever do not use this company


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  • Agree with all the other reviewers that your service stinks. One week and still no delivery to deliver a parcel across the GTA in Ontario. Tracking says its at its facility in Burlington On. I live less than 10km from the facility. No package. Seems as though its still on the truck...Companies don't survive with service like this. Just awful...


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  • Worst service even when try to track parcel it shows nothing. getting too much time for delivery. ? ?


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  • I'm really getting tired of Purolator putting false information on their web site regarding where my package is. According to them my package has arrived at Port Kells BC 5 days in a row. Put the right info so I can see what I'm up against. Purolator used to be good but now...


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  • Purolator employee receiving my Amazon return was not friendly, refused to provide receipt. Got a tracking number instead, and although the receiver was male, the name the tracking receipt was female !


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  • Never received the prpackage in good condition. Had to return package to the vendor due to damage.


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  • The worst service ever they can not find my package and keep saying it’s the new hub that they are having problems with then I was lied to do not use this company. No one knows where my package is


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  • Three weeks and still no pkg...stuck??? The other half of my order was shipped by Canada post and was received in one week. Purolator gets a big Zero from me. No help with them either...


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  • The worst service ever. 4 times in the last 6 months that one parcel have been delivered to me through Purolator. Zero notification in advance, zero respect of the scheduled delivery day. Customer service always unreachable or waiting long enough to convince you to drop off. Customer service voice mail enables you to aks for being recalled within the next ten minutes, they never call you back... Well if you the choice, never use Purolator !


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  • This was disgusting delivering my parcel no wrong adress when its clearly mentioned basement suite them how you can deliver to upstair.main floor.


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  • Excellent service, use their services several times monthly, always very satisfied with the service I receive


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