Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Absolutely horrible delivery service. Only if you subscribe to get a notification for your particular parcel will you get one. And WHY it doesn't come to your door is beyond me, and it took forever to get here ! And in order to talk to customer service YOU GOTTA PAY $2.00 FIRST ?! WTF is that about Purolator? I'll never use this service ever again


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  • Only received a portion of shipment, and this is not the first time. Impossible to get help.


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  • Package was supposed to be here yesterday. 1 email said it was in dieppe nb (30 minutes away) .. tried tracking it, says Vancouver.. other side of Canada lol


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  • Colis en retard ..suivis médiocre


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  • Not delivered on time…promises, promises, promises


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  • Extremely slow always have trouble with this service


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  • If there was an option for negative stars I’d pick that.


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  • Apparently your drivers can't or won't follow delivery instructions. I have been waiting for the requested phone call on two occasions. Then I've been told to pick it up at the airport depot and then discover that it's on a truck somewhere else. I'm waiting around here again today for a scheduled redelivery and now don't know if the package is on the road or in another depot. I am demanding a refund of my $40 delivery fee. I expect this to be granted. Otherwise I am going to Global TV consumer matters and they can take it up.


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  • i order tons of stuff monthly from amazon amd when its delivered its always on time and the driver even says hi to my dogs.he is a delight to have come at least once a week and always treats me with resoect and a smile.im in hanna alberta and the driver rocks!!!!


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  • Courier was polite and patient.


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  • My package was delivered ahead of Schedule. Very happy with purolator service


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  • The driver was very rude. He banged on door as he will break my glass door. He rang the door bell too. I went to door just after first bell. When I asked him to be polite he gave me attitude. Looks like he was sick from this job. Signature required for 2300 dollor item. But he didnt even bother to get signature. This was first time I had so unprofessional behaviour from this guy. He looked like compelte junkie just wearing purolator work uniform.


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  • My ordered since April 10… hope to receive it very soon!


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  • Slow to update tracking locations


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  • Extremely slow service


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