Purolator Canada reviews

overall rating 1.87
Purolator Canada reviews
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2996 reviews
  • Says delayed due to weather. Its now day 4 Weather is great Was on the truck for delivery today Now have to wait till Monday, come on. Horrible service.


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  • 2 weeks to travel 500kms and when it arrived in town Puro wouldn’t deliver.


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  • They have delivered to my place for years. This is the second time they can’t find my place so of course I haven’t received my package. I called them first thing in the morning giving the easiest and most thorough directions and still no package. The person I spoke with said is get it yesterday. In the late afternoon I called and they said I wouldn’t get my package yesterday and who knows when I will get it. The last time they did this some idiot left my package on the street and of course it vanished so either the employee stole it or someone else did. They took NO responsibility for anything. Now the same thing is happening and so I asked if I could pick it up no response but I was told it wasn’t lost. I have three more packages that should arrive next week and I’m ready to cancel the order because I can’t afford to give hundreds of dollars away. Worst company ever. Ugh. I just want the stuff I ordered in a nice neat unbroken unopened package shouldn’t be too difficult it’s delivering packages not rocket science


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  • Quick and easy pick up and deleivery


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  • I am disappointed in service provided. I was home all day and was told delivery was attempted at a certain time and a notice put on door. No one ever came to door or left a message. Then I called the 1 800 number and after waiting on hold for 40 minutes was told that they would put in a request. I asked when delivery would be made and then put on hold for another 10 minutes. Then the lady came back on and I asked what she found out. She disconnected me and didn’t bother to call back if it was accidental. I had confirmed my phone number at start of call. Poor customer service


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  • Worst service ever never again would I use this company


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  • Our delivery guy is super friendly and always handles the package with care.


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  • Slow slow and no correct tracking information always.


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  • Not very good delivered


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  • Delivery never ever on correct day. Always late!


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  • The worst company I have ever seen, nobody should use this fake company. Never on time, even the website doesn't give complete info about the package ?


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  • I'd complain about the slow deliveries but because they show up late I get most of my Amazon orders for free.


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  • hi puralator why my package delivered in burlington my address 46 Saugeen Crescent Scarborough Ontario M1K3, that is very important


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  • Very slow service


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  • Always get packages in great condition and always handled with care which I love !


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