average from 3002 reviews
Grant
My item arrived in town 6 days ago, tracking says arrived at sort facility, the out for delivery, then rescheduled for next day, then arrived at sort facility, then out for delivery, then rescheduled for next day, then arrived at sort facility. This has been going on for days, calling them is no use because it a 45 minute wait time. They have "0" customer service and support. I will never use them, and not purchase from companies that use them, what a joke
Grant
I've had parts in Winnipeg for 6 days in limbo. Keeps saying arrived at sort facility. That message was has been repeated daily, then delivery rescheduled for next day, then more arrived at sort facility, a delivery rescheduled for next day, and then more arrived at sort facility. 6 days of B/S tracking messages. How can you conduct business like this ??? Moving forward I won't even deal with businesses that use Purolater. They are a joke and have "0" customer service or support
Anne
Wow I revise my previous review…they delivered my parcel to my door .. I was not expecting it .. as it was delivered to a store not close by if you don’t have a cAr … so 5 stars for the agent I yelled at and the delivery man as they resolved my problem sorry for the angry review
Jainik patel
Worst service for pick up i've ever experienced though i booked express services
Anne DAoust
I work from home..all they had to do was buz my apt or at least leave it at the quickie across the street from me . Instead of leaving it at a store 4 times as far and I have a back problem to boot and no car… and when I called that store they were not available . ..and I give it no stars terrible service
Julin Hornjak
After reading bad reviews I was sceptical about this service. Let me tell you. Package arrived 5 days sooner, they left it on the front porch and notified me via email. Thank you puralotor.
JulinHornjak
Wow. Amazing service. Package arrived 5 days sooner . They left it on the front steps and notified me via email. After reading bad reviews I was sceptical about purolator service. But service was amazing.
Joel D
VERY POOR SERVICE WILL FIND AN OTHER COURIER!paid for over night service still have not got parts 4 days later
Jules
Very disappointing. Horrible delivery service and impossible to get or enter information in Purolator website.
Ray
Not very good delivery service, parcel was ordered with one day delivery service,has not been delivered yet this has been four days now, other delivery services delivery on time and notify you with in 3hrs of being delivered, delivery service on weekends as will.Not happy with this Purolator service,I give them a 0 rating!!!