SAIA review by Monty C.
07/17/2024
I put in my tracking number and it has bounced me all over the place. No number to call just the fact that my package left Lubbock at a certain time. If this was not a package from my previous company, I would not use them ever again. Very disappointed.
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SAIA review by Keith H
04/18/2024
Called with my tracking # . The lady I talked too was very polite well spoken . Package was delivered perfectly
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SAIA review by Howard Valence
04/04/2024
These people will not give less than a 5 hour window for a delivery they you have to babysit We are not talking about a week or two we are talking about for the next day my package got to their terminal here in San Antonio yesterday morning at around 3 am and they would not let me come pick it up yesterday, so I will refuse any company and cancel any order shipped by SAIA freight truckload or ltl , ever again. That's a fact.......!!!!!!!!
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SAIA review by Tony P
03/29/2024
I had an order which I needed quicker than its expected delivery day so I contacted the Evansville depot where tracking said it was. They quickly confirmed its location and I was able to stop by and pick it up. Everyone I talked to was friendly and professional. The dock area was clean and organized. Thanks!
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SAIA review by Devon
03/27/2024
Called and scheduled drop off on Friday for the following Monday. Monday didn’t show up. Called they said it wasn’t even in the state. Tuesday, no show, Wednesday still no call, or communication. Unreliable, poor communication, general attitude of “don’t care”.
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SAIA review by Jeff
03/08/2024
Supposed to get a delivery on Thursday didnt show up. Called the branch and they said it did t make it on the truck. Asked if they could get it out to me that evening or early the next morning and they said no. Then i talked to the dock supervisor greg and he said what the f*** do you want me to do about it and then proceeded to hang up the phone on me. Very unreliable and rude.
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