SAIA reviews

Horrible service. Their website is mainly to plug other companies

They left a very large item on a skid in front of my garage

Can’t get ahold of anyone to arrange delivery.

Sits in your home town for a dang week before it's delivered. Would rather they call me to pick it up myself.

Our driver(Jackson,Mi) backed down our private road and then brought the shipment to my garage. Above and beyond expectations!

Slow, unreliable, unpredictable, communication and website are very lacking

Customer service and driver were very professional delivery was on time

Fast and the driver was nice and helpful

Didn’t have my stuff delivered on the day it was suppose to be

Hope you are not in a hurry. I’ve received packages from China in half the time

Takes three times longer to get to the location

We have used multiple LTL carriers and Saia has been the best by far. Dependable with efficient transit times - whenever an issue arises their customer service teams have always been beyond excellent.

Horrible, do not hire this firm for anything to do with shipping...

Missed 2 delivery dates. Went to completely wrong address. I ended up having to pickup shipment at their warehouse. Very unprofessional, never called when they missed first date. Will only give a full day as the delivery window. Will never use them again. Terrible experience. Ended up costing me 3 days of work and 4 hours to pickup freight delivery myself.

Horrible service tracking stopped before destination no one contacts me for delivery