SAIA reviews

Scheduled delivery for a Monday and the load didn’t show up until Wednesday. When it did show up, only half of the load was on the truck. The other half was accidentally delivered to someone else. It took another 5 days to recover the missing item and get it delivered.

The delivery was went great. I was notified Tuesday that my custom carport frame was shipped, the next day I got a call from the driver asking if I was home for delivery at 3:30 inches afternoon. Because I had a custom frame the pallet was 12 feet long (too long for unloading with the pallet jack and power tailgate). The driver helped me unpack the pallet and get everything down on my driveway. The service was excelent and the driver was very accommodating and helpful.

Great service, driver Ronny Shaw was very accommodating and professional.

The worst service I've ever gotten will never ship again.

Excellent service good time with professional Driver .Great job

This shipment has been all over the place and back and forth to different terminals

If I could give zero stars I would. Delivery is almost 10 days late. Absolutely pathetic.

The absolute worst LTL company. Picked freight up Monday said it was a three day point. Monday the next week still waiting on freight that needs to go overseas, which was explained before pickup. My advice is to use Averitt Express for all your LTL needs. Again Saia is the worst.

Horrible...the worst ever. Scheduled for a 3-4 pm delivery window. Had to call 3 different times in 4 hrs. Kept saying on their way, then at 5:30 PM we called again and they said it's not on the truck and won't be delivered today...BS !!! Liars !!! When I tracked it, it shows being sent back to terminal... WTF! They are dishonest and untrustworthy people

Absolutely the worst! Told me they would deliver between 2pm and 8pm. No show, no phone call and unable to contact anyone. Tried their chat and the person was useless. Would not answer my question.

They never even attempted to deliver my package. I've been home the whole time. NO CALL or any attempt to contact me. They put that it was undeliverable just a couple of hours after it went out in the morning. Unacceptable!!!!

Scratched our driveway

At first a little up set about there shipping but when it was delivered and driver gave me a call was excellent service will be using them in the future

Transit times are just a number they put on paper. I do not believe they try to hit them at all.

No one works there! Impossible to get a hold of anyone.