SAIA review by Jessie Gadd
The tracking is horrible. All I want to know is about what time the package will arrive. It’s very large and I need to make arrangements. It can not be delivered after business hours. What a headache. When you call No one knows anything. Just tells you the same thing you see on tracking. When they left terminal.
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Monty C.
I put in my tracking number and it has bounced me all over the place. No number to call just the fact that my package left Lubbock at a certain time. If this was not a package from my previous company, I would not use them ever again. Very disappointed.
Go to reviewKeith H
Called with my tracking # . The lady I talked too was very polite well spoken . Package was delivered perfectly
Go to reviewHoward Valence
These people will not give less than a 5 hour window for a delivery they you have to babysit We are not talking about a week or two we are talking about for the next day my package got to their terminal here in San Antonio yesterday morning at around 3 am and they would not let me come pick it up yesterday, so I will refuse any company and cancel any order shipped by SAIA freight truckload or ltl , ever again. That's a fact.......!!!!!!!!
Go to reviewTony P
I had an order which I needed quicker than its expected delivery day so I contacted the Evansville depot where tracking said it was. They quickly confirmed its location and I was able to stop by and pick it up. Everyone I talked to was friendly and professional. The dock area was clean and organized. Thanks!
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