UPS review by DWM
DWM
UPS is got to be the worst courier company on the planet they’ve been trying to deliver my package for over a week now they upset my company and my project behind by four days and cost me over $6000 by not meeting deadlines they have lied to me each and every time I have called customer service telling me a different story anywhere ranging from your out of our delivery area to that the package was addressed wrong we’ve been in this location for 20 years all you have to do is put the address into Google and it drops a pin right at our site so the lie to me and tell me that the address was wrong is crap I talked with a woman on Friday at UPS she said that she contacted the driver he was still close and she would turn them around and I would have my package Friday here we are at Tuesday of the next week still have not received my package had to actually give a new address to a friends business in in a local town here where I have to actually drive to get my package now UPS is a horrible company their drivers are incompetent their customer service agents are incompetent and lie their drivers make every excuse in the book to not do their jobs correctly they used to deliver here when they delivered out of Calgary they would come directly to my site without any issues at all now they have changed everything and it comes out of the red deer depot it has been nothing but a horror show the last three times we will never ever use the UPS service again and our company under contract with them pay them tens of thousands of dollars in courier service we will be cancelling our Contract with UPS going forward please do not support this horrible service!!!
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As a rule I have found UPS in OKLA to be very nice, and though busy; they seem to plan their routes to deliver as prompt as possible. And bc of porch pirates, (who should get a auto year of prison when caught) most drivers have become good at trying to conceal the pkg and knocking, ❤️
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Anuradha
Too worst services, I have never seen before
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K C
In looking at the reviews, I can't tell what kind of order they are in. They are all over the place. No recognizable order. I would expect them to be in' Date Order' with the newest review at the top of the list. Someone needs to put some order to these REVIEWS.
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K Carr
I took a Family Heirloom statue to the UPS Store in Brighton CO (on S 4th St) on Thursday October 31st. I paid UPS to package the fragile statue and ship it to Boise ID. They informed me that the statue would be packaged and shipped out that same day. UPS called me late afternoon on the 31st to tell me they got too busy to get the heirloom piece packaged and that it would go out on Friday, possible not until Monday. I received another call from UPS on Friday late afternoon notifying me that again - they were too busy to package the statue and ship it. They proceeded to tell me it would be shipped out on Saturday November 2nd. The tracking number on my receipt hasn't pulled up any information so, I just got off the phone with an employee at the store. I gave him the tracking number. He could not find anything. After a brief 'HOLD' he came back and told me that the tracking number started with 1Z21 NOT 1221. I have to tell you, the 2 and the Z look alike on my printed receipt. At any rate, the package went out yesterday. ALMOST A FULL WEEK AFTER I TOOK IT IN TO UPS. The employee apologized and told me the UPS employee that knows how to package fragile items had been out of the store. Really???? This is totally unacceptable. What the heck??? Won't be using this UPS Store again.
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Priya Gandhi
UPS has been extremely slow with delivery, and it seems their employees are more focused on collecting parcels and payments from customers. A shipment sent on 8/10/2024 reached India by 12/10/2024, but UPS did not reach out to the receiver or shipper to address any potential issues. After holding the parcel for more than a week, we finally contacted them, only to be told there’s a 77.28% duty charge. Additionally, they requested Form 7 for just six units of chocolates, which feels excessive. Although we were prepared to pay the duty charge at delivery, they are now insisting we pay in advance, directly to their bank account, which is quite unexpected.
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M.Karunendra
So on viewing the reviews the UPI authorities should have been so happy as they are successful in troubling and keeping the senders and receivers to weep.
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