UPS review by Suresh K.Sardeshpande
Suresh K.Sardeshpande
I have one parcel to my son in SanJose,one to my daughter in Redmond, Seattle on 25-10-24 thro' DTDC,Hubli Karnataka (Now the DTDC franchisee says through United Parcel Service). I paid ₹ 16500 for the consignments. Till date(05-11-24)they have not reached the destinations. On UPS online tracking it shows- Recd.@ Hyderabad on 29-10-24( a delay of 4 days),@Bengaluru airport on 03-11-24(a delay of 9 days),likely delivery date @ the destinations on 06-11-24( a delay of 13 days-in case they will be really delivered!) between 12.15 pm & 4.30 pm!.The parcels contain some baby clothing,home prepared sweets & nankeen items.I am afraid the food items might have become stale & spoilt.Whether the company is going to reimburse me the cost of shipping ? And what about the mental harassment undergone by me & my wife ?I may have to take up the case with consumer court. Worst experience. I will be surprised if at least to receive a plausible explanation from the company for the inordinate delay apathy towards the customers.No more dealings with DTDC,UPS
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As a rule I have found UPS in OKLA to be very nice, and though busy; they seem to plan their routes to deliver as prompt as possible. And bc of porch pirates, (who should get a auto year of prison when caught) most drivers have become good at trying to conceal the pkg and knocking, ❤️
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Anuradha
Too worst services, I have never seen before
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K C
In looking at the reviews, I can't tell what kind of order they are in. They are all over the place. No recognizable order. I would expect them to be in' Date Order' with the newest review at the top of the list. Someone needs to put some order to these REVIEWS.
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K Carr
I took a Family Heirloom statue to the UPS Store in Brighton CO (on S 4th St) on Thursday October 31st. I paid UPS to package the fragile statue and ship it to Boise ID. They informed me that the statue would be packaged and shipped out that same day. UPS called me late afternoon on the 31st to tell me they got too busy to get the heirloom piece packaged and that it would go out on Friday, possible not until Monday. I received another call from UPS on Friday late afternoon notifying me that again - they were too busy to package the statue and ship it. They proceeded to tell me it would be shipped out on Saturday November 2nd. The tracking number on my receipt hasn't pulled up any information so, I just got off the phone with an employee at the store. I gave him the tracking number. He could not find anything. After a brief 'HOLD' he came back and told me that the tracking number started with 1Z21 NOT 1221. I have to tell you, the 2 and the Z look alike on my printed receipt. At any rate, the package went out yesterday. ALMOST A FULL WEEK AFTER I TOOK IT IN TO UPS. The employee apologized and told me the UPS employee that knows how to package fragile items had been out of the store. Really???? This is totally unacceptable. What the heck??? Won't be using this UPS Store again.
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Priya Gandhi
UPS has been extremely slow with delivery, and it seems their employees are more focused on collecting parcels and payments from customers. A shipment sent on 8/10/2024 reached India by 12/10/2024, but UPS did not reach out to the receiver or shipper to address any potential issues. After holding the parcel for more than a week, we finally contacted them, only to be told there’s a 77.28% duty charge. Additionally, they requested Form 7 for just six units of chocolates, which feels excessive. Although we were prepared to pay the duty charge at delivery, they are now insisting we pay in advance, directly to their bank account, which is quite unexpected.
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M.Karunendra
So on viewing the reviews the UPI authorities should have been so happy as they are successful in troubling and keeping the senders and receivers to weep.
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