UPS reviews

Overdue. Was supposed to arrive by 9 PM today; it's currently almost 7:30 and it hasn't even reached the last facility before the delivery yet. No way it'll be here by 9.

The driver didn’t even make attempt

So far so good!??

Usually very satisfied with UPS however not this time I'm trying to receive a package for over a week

UPS has always been excellent

Despite slight delay, you are the best

I get my things on time and not damaged like others

Instead of delivering the parcel on time and fulfilling your responsibility, you are telling me the parcel will be late by 4 days.

This is my 1st time using UPS but it is a very disappointed and frustration experience. In 2 days, I have to call UPS agent 4 times to have my husband's parcel finally been picked up. I already have the UPS prepaid label and printed invoice. It is just a simple pickup service and just don't understand why UPS has made it so complicated. No driver shows up for the pickup though I called again and again, talking to different agents. Finally the driver came but he just took the parcel and left without the invoice which I place on top of the parcel. I ran out of the house, waving the invoice and want to stop the driver to drive away. The driver saw me but he just waved his hands indicating he didn't need the invoice. My husband later receive an email saying "The status of your package has changed. UPS initiated contact with the sender to obtain clearance information. Once received, UPS will sumbit for clearance. " I was so upset that the UPS service and so I filed a complaint. In future, I'll seriously consider whether I should use UPS service again.

Nice to see a tracker that tells you where it is instead of saying in transit

Great service as always

I got a message stating that there was a delivery attempt and NO ONE came by my house and when I called the 800 number to speak with someone I only get a recording and when it asked for my tracking number it is telling me they gave my package to USPS!! WTH!!!

It is stupid that my package can arrive at UPS in Dothan alabama at 5 am, sit in their facility till 4 pm same day then be turned over to post office when they can deliver my neighbors packages to my house themselves because they looked at wrong mail box. They are getting pathetic.

Soo pathetic.... holding parcel for a whole week. Yet it was supposed to be express. what happens at Louisville KY?. I hate UPS

Is really bad this service I can not have any update of my package from 2 days ago at this point I don't know where is my package, May be is lost