average from 5929 reviews
Carol
Have been waiting for a Christmas tree to be delivered , hopefully before Christmas and no tracking or delivery information available..
Sherri
The driver lied twice about a package being delivered when nothing showed up. The package mysteriously appeared a few hours later after a complaint and inquiries were made. The next day, another package was marked as delivered and nothing showed up again.
alley
i have been waiting for my package for over 7 months now and no one has gotten back to me, it’s ridiculous
L Hart
Said couldn't deliver. I was in!!!! They didn't even attempt! I paid for delivery but now I have to go and collect. What a poor company this is.
Andy
Terrible company this is my second go at getting my package first time it was lost if no explanation UPS are a joke
Marjorie Gunn
You say you do not have my parcel but it has a tracking number so when you mess up you do not take responsibility for losing it.
Trevor dickinson
Tracking is useless from dropping off to delivery does no give any information
Charles Greene
I have always had excellent service with UPS even when things go wrong,quick and profesional response.
Lynn Watson
Delivery address was changed over a week and today they attempted to deliver to the previous address. Very poor customer service
ROCHELLE ALEXANDER
Does a great job for me. Delivers packages on time for me. Always gets my packages to me on time and in good condition!