average from 5929 reviews
Stephen Best
Waited in for a delivery from UPS only to receive an e-mail from them telling me they had tried to deliver the item but could not. Tracked the item and found they claimed they had tried to deliver the item twice but no one was available to accept it. I was sitting two meters from the door at the time they claim to have attempted delivery and no one knocked at my door. I can only assume the delivery driver lied to his employer about attempting delivery. Consequently I would strongly advise against using UPS.
Aubrey Reyes
I sent my package Thursday and it’s showing that it hasn’t moved since Monday all bad
Crown
Sitting home all day waiting on a package try looking for your tracking thing tells you nothing that it made it to Clearwater at 9:50 this morning it's almost 12 hours ago
maurice George
Waited in all day left note on front door with the lights on in the shop and left a phone number as working in the back of shop, was then told they tried to deliver earlier no note left, would like the delivery tomorrow before 12 as l m not waiting in all day for nothing 1zr0t42r6839844456
stupidUPS
what took you two days to transport my parcel which is within 10km from your site?
Darla Felsburg
always have gotten excellent service either shipping or receiving....our driver is terrific
Don piche
Unbelievable lack of communication on lost insured shipment October 16 and still waiting
Martin Tyler
Alfonso Lucas shipped a discreet and illegal package with the receivers name From the US to France
Rosie
This rating is specifically for the UPS store in Montebello. Absolutely RUDE employees! Lazy at that too! Not helpful in person or over the phone. I’m giving this a 1 star only because I had to.
Nicole p
And Thunder Bay we have the best UPS drivers and the best service available from a courier
Jeffrey
I can't get any realtime info on a very expensive delicate delivery! It's 9:30 pm est. and the message says it is out for delivery! Where is my package now? Maybe it can sit in a truck all night and get damaged or stolen! NICE! What good is tracking if it hasn't updated since 9:27 this morning! Completely unacceptable!
HelenRichardson
Abysmal poor customer service cannot get an answer as to why my package went through customs 6/11/20 and yet scheduled delivery 18/11/20 still cannot get any answers as to why as when booking it said 1- 5 days for delivery!!!