average from 5929 reviews
Deanna
Ordered for overnight arrival on Thursday.....its Monday and I still haven't received my package!
John Taylor
Why has my parcel gone from London to Dublin when l live in Lincolnshire!!!!! Unreal!
Daisy Pedraza
I am constantly having delivery problems, no address shown, lost packages, packages given to "individual" (unknown-no record of name, UPS transferred to USPS..no transfer information yet, reps don't answer when requested and automated hangs up, problems with automated, supervisors dont call back when complaining and UPS deliveries by deliverers often DONT RING INTERCOM, EVEN IF I'M HOME!! Complaints remain unresolved and packages lost.
James g blythers
Every time I have a shipment coming through ups never comes when it suppose to . And you can't talk to someone when they are late bad service . If I have to ship i always use fedex.
Dwane
Sent a package on a Wednesday, over a week later it said it was still in my city. Called customer service and they had no clue where it was. Great service by no means
Ronald Riddle
Tracking says my package has been in Memphis for two days I live hour away seems like it should have been here by now
John Starzyczny
Not impressed driver lands at drop location and says there was no one there , guessing wrong address , I still have not received my package says it’s on route to pick up location for the past week and a half and still nothing very upsetting for. Company this large and so incompatined
George
On Friday 10/30, I went to the UPS store on Preston Road in Dallas to send a package, and Inaize was very friendly and helpful.
William Brown
Terrible terrible terrible never on time as schedule I wait home all day for my packages no shows
John Rance
Are you kidding me, 2 packages lost in one month... one job to do... DELIVER PACKAGES!!
Voress Franklin
Its was horrible! Just left my package in the lobby for anyone to pick up! Luckily a honest person got it and brought it to my apartment. Horrible service!!! Why would you just drop packages in a lobby, when all you had to do was get in the elevator and deliver it?
Nathan
Joke of a company now my parcel is at the other side of manchester and I have to collect it because some one couldn’t wait for me to get to the door
Hazel Lessiter
Delivery driver didn't even bother to ring doorbell. Told I'd get a redelivery within 48 hours by the retailer sending the package. Tracking information was never updated and no redelivery materialised.