UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • it is the second time upstairs delivered my package to my door and I never received it even though I'm home never heard their knock at the door I think if they have your contact information they should call first if I'm home so disappointed


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  • Ups recieved my item almost a month ago. And it has not moved from their facility since. It is July 10th my estimated delivery date was June 24. To say this is terrible service is an understatement


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  • service is very good


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  • Ups is the most incompetent delivery company on earth


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  • Didnt attempt to deliver the package before returning to sender


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  • They didnt even attempt to make the delivery before re sending to sender.according to them the package made it to a center and thats it.


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  • I always lose my parcels and they return back to the owner they say the adress is not good while my adress is the same in all the other posts and shipping places


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  • terrible delivery and customer service


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  • Quite hopeless - parcel has been stuck at the UPS depot at Croydon for over a week and it has proved impossible to elicit any response whatsoever. Avoid


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  • Very poor delivery service. Driver don’t delivery but give fake updates of customer not being at home. Tracking system poorly updated.


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  • Driver didn’t want to use alternate entrance and chose to not deliver. Cost me a 2nd day off work


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  • Website was pretty annoying to navigate when trying to find my pickup request on my account, but can't fault the service at all. Parcel was picked up the next day, and arrived with the recipient the day after pickup, with all tracking information viewable at each stage. Very smooth


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  • Always ontime the best


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  • So much faster than Royal Mail’s parcel-farce....


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  • Twice they said I was not home for delivery when I was!! Caused me a lot of headache.


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