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UPS reviews

UPS reviews
2.38

average from 5929 reviews

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5 stars
16%
4 stars
3%
3 stars
2%
2 stars
6%
1 stars
73%

This is the 2nd time UPS failed me,1st driver tossed fragile dish wear onto front porch and busted 2plates,now another Fragile box comes in & liquid leaking ,I have del driver on camera tossing it onto porch.same guy.ill never ship with these guys again! Sad company.

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Absolutely horrible. Delivery was supposed to be here yesterday. No updates that I requested. Next time I order anything I will request a different courier.

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Keep getting texts with a delivery day and time but still no parcel. Not the first time I've had this with UPS

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I was told by UPS that my package would be delivered Tuesday than it was changed to Wednesday, then Thursday. If you can’t make up your mind tell me so can pick it up. Terrible service...

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UPS is a disgrace. No updates, package not on time, and previous packages have been damaged. Considering the competition out there I'm surprised UPS hasn't gone out of business. NEVER use UPS if you have the option.

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If I could give no stars I would. UPS lost a customers package for three months, then gave a shipping credit for my next shipment free - then charged me for it and sent this charge to collections - and even though I spoke with them about five times on the same issue their collections robocall would keep calling me, and I kept receiving letters from their bill collector. They then gave another free credit, which I was stupid enough to use, and the same thing happened again. I have a whole huge file on UPS and all conversations are fully documented. I should be the one sending them a bill for using up several hours of my time on sorting out their issues and causing undue stress and grief. They just do not care. And prices are hugely inflated. Avoid avoid avoid!

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Dropped off parcel June 1 when the store opened and 2 days later parcel still not delivered and I have to pay the company until it is returned to them.. nickel and diming small businesses for slow delivery time

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Expensive keyboard piano received with almost entire corner crushed and ripped open from mishandling. What are you guys doing to our shipments?. Would you approve of your own packages beind dropped , torn and crushed. Luckily the keyboard was not damaged.

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What are you doing with my package to my son how many more days will this take I'm never going to use you again I'm going to use FEDEX next time

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The ups driver didn’t deliver the parcel. He just dropped them in the lobby and left.. I wouldn’t know if anyone called me.... such an irresponsible person.. I am trying to contact the company and tell them to fire that driver

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Parcel was very late and no updates!!!

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Terrible service.articke parcel left may 15 and we are june 3rd still not delivered...

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No informations at all. Give more info please

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Late always late or packages never come

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Order arrived in my home town four days ago, still don't have it. Next time I order anything on line ,if they use UPS I' ll tell them to forget it. You guys are the worst.

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