UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • UPS scheduled parcel pickup for May 27th...ups came May 22nd, and picked up just delivered Amazon prime package addressed to me...ups did not follow their own written instructions...i recognized ups error in less than 15 minutes of erroneous pickup...i telephoned ups and after excessive red tape, i adked ups to communicate with their driver to facilitate the return that day of the missing Amazon package...ups would not do this


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  • Delivery never attempted. I'm disabled an Im always home. Delivery or call never done by UPS .. Please deliver my products. Tracking # 1z27717303017588858 also # 1z2771730301758849


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  • I did not receive my package. Who got it?


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  • Extremely out of all the carriers. Also dislike the incorrect delivery updates.


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  • Customer service was good. Staff was pleasant. Thank you for doing your job.


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  • its been "ready for UPS pickup" for a week, whats the holdup? Canada post is WAY better


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  • It was important for me to get my package to my parents, so I paid an extra $24.81 to get their in two days. Should have arrived Thursday, but arrived on Friday.


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  • worst experience, my package was lost... and no response to my email...


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  • Paid for quicker delivery for May 22 now May 23 3:10pm and still no delivery.!!!! Will never use ups again!!!!!


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  • Yesterday tracker said it was going to be delivered on Friday May 22 between 10:30 am and 2:30pm however it is now May 23 3:05 and still no delivery!!!!


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  • Driver delivered my package to the wrong apartment which was on the front of the package not good. I'm glad my neighbor brought the package to me.


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  • Horrible!!! How stupid are you? Arrives at destination & then you guys send it to another state while I wait a month to get it


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  • Horrible service. Received package 2 weeks aftr delivery date. I watch my package sit at 2 different locations for 3 days each and one location was five minutes from my house. Finally the tracking app said package left warehouse thursday to be delivered to my address, only to check status later too see a message stating that an emergency will delay my delivery once again. I finally received my package on friday 2 weeks aftr original delivery date. I understand all that is going on with covid 19, but this is ridiculous. Nothing else i hv ordered on line with other shipping companies hv giving me so much horrible info, so my advice to whoever is reading this is to stay clear of UPS unless u dont mind miss information and unnecessary delays.


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  • Went to the wrong adress


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  • Too much uncertainty as to delivery date


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