UPS reviews

UPS came for a pickup. I wasn’t home so the driver took it upon himself to take the package FedEx had just dropped as his return, which it wasn’t. Now I’m out the cost of the package FedEx dropped off, plus the package didn’t get returned in a timely manner. After many phone calls, I filed a claim and it went no where. Most of the time deliveries go without a hitch but when there’s a problem UPS should take responsibility for it.

UPS is the worst mailing service ever they have lost my packagewhere is has no idea where it is in a truck somewhere being driven all over the place will never use UPS ever again

You need to be at home the whole day eating for the parcel to arrive as you don't have idea of the time they would come. If you're not home you can't pick up your parcel anywhere, they just reschedule the delivery for the next day. And the same can happen again....it's frustrating....

My package went from dallas to brownwood to lubbock THEN back to dallas again! It did a cimplete round trip!

Still waiting on my package to arrive at his destination very poor customer service very poor service in general I do believe UPS lost my package

Havent received my package suppose to be delivered today by 8PM and have. It received it

Terrible service. I was at home waiting for my package but driver said that I wasn't home. Really I called but no help from them now the have me going to a depot way out of my way when there is on 6 blocks from me

I sent a package that required insurance and a signature upon delivery. The package was delivered a day early and the box was in great condition. Thanks UPS.

Our UPS route is usually consistent. If there's a substitute, they forget to ring the doorbell.

I don’t understand why my shipment tracking # will only show me 4 days ago not where it is today

Could have been a little quicker but overall on please.

the parcel was in Phoenix Arizona on Sunday. ready for delivery to quartzite Arizona. why would it be sent to Illinois arriving there at 11:00 Monday when it's supposed to be delivered to me in quartzite Monday

I agree with most everyone else on here. They tell you when the package will arrive, so you give that information to the people receiving it and then they wait and it doesn’t show. So go back and try to track it and that doesn’t work well. It’s from the location it let to somewhere before the destination place. Wow not helpful at all. I expect when they tell you a date then it should arrive then. Not 3 days later. We pay them to do this. Will go with someone else next time.

They've always delivered as expected.

A day behind but still good. Delivery is always on time. Nice driver here