average from 5929 reviews
Roxane Villaor
I haven’t received my package, based on the tracking info, i refused the package. I am at home and nobody’s delivering my package, nobody’s calling my cp and they’re saying that I refused it
Jasminka
Package at the facility since May 07 today is May 13. Nobody even bothers to answer the phone . Wth
Lindsay
Arrived at the depot at 7 am and was “processed - on its way” and didn’t arrive at my home until 5 days later...the depot is 20 mins from my home!! Unacceptable time frame. Going forward I will avoid ordering from stores that use UPS. Too bad the stores have to lose out due to the poor service provided baby UPS, but maybe if more people do this more stores will stop using them unless they improve their service.
Iriana
My friend did not get her package when it said it wa coming on the day it told us
Janie Nelson
Will never use UPS again,mailed package on May 4th, told it should be there May 7th now it's May 12th still not delivered has been sitting in Wilmington, NC for 5 days.Tracker says should be today ,it's almost 9pm and still no package !!
Gordana
Very bad experience,they lefted package in the building hallway , no phone call or any signs that my stuff arrived. My neighbor picked up from the floor and brought it up to me. I hope you will do something about this.
Rocky Man Cheng Au
Promised to delivery on 7 and delayed to 12 but nobody show nor contact another delay or whatsoever
Sophia
My Mom has been waiting for her packages since Saturday so I spoke with someone on Monday and they stated that it will be taking to her on Monday have not received anything
Jamie wallace
Didn't even try to get in my building. Now I have to go God knows where with no I'd to try and get my package. Horrible service. Canada post always hand delivers Ups is lazy
Sung yang
My order arrived Atlanta on 4/28/2020. Till today 5/12/2020, it hasn’t arrived my place in Doraville. I am wondering is this a normal UPS service?