UPS reviews

The parcel could have been left with the neighbour or the delivery driver could have left a note but nothing . No email notification, you track it yourself, then changed the delivery location to a delivery store so that I can pick it up myself, paid $6 extra for redirecting the delivery ; again no updates , called twice and told everytime it would be there the next day but still no clue. It took more than 10 days and still waiting. Terrible service, worse than third world countries. A BIG SHAME ON YOU UPS.

My UPS driver is GREAT when I get packages he makes my day. Thank you

Fantastic service. My packages came a day early. 5 Stars in my book

I never received my package

10 days to get a small package from CA to FL. Ridiculous.

Kris, the indian Lady at the 2839 Store in Eden Prairie is such a gentle soul. Extremely courteous. She took good care of my package i was trying to send to Fairfax Virginia!

I entered my tracking number an it was stated my delivery would arrive by 3:00 pm.

They leave my package on the porch knock on my door and dont give me a chance to answer.by the time i get to the door which is promptly they almost back in their trucks..smh

The delivery person didnt follow instruction. Delayed for 3 days!!!

Was supposed to be delivered on Monday, 24th. Called UPS. Instead of 605 as my apt. number, someone entered 805. Pkg was delivered to them, but they said it wasn't theirs. UPS said it would be delivered on Tuesday, 2/25th. Stayed home again, no rug, no phone, no nuthin from UPS. Called UPS again. They got my cell number and said I would receive a call from them before 12 noon on Wednesday, 2/26th. It is after 12 noon, and of course I have stayed home and received no phone call. I don't know what their problem is, but this has convinced me to NEVER pick UPS for a method of sending ANYTHING!!!

UPS came for a pickup. I wasn’t home so the driver took it upon himself to take the package FedEx had just dropped as his return, which it wasn’t. Now I’m out the cost of the package FedEx dropped off, plus the package didn’t get returned in a timely manner. After many phone calls, I filed a claim and it went no where. Most of the time deliveries go without a hitch but when there’s a problem UPS should take responsibility for it.

UPS is the worst mailing service ever they have lost my packagewhere is has no idea where it is in a truck somewhere being driven all over the place will never use UPS ever again

You need to be at home the whole day eating for the parcel to arrive as you don't have idea of the time they would come. If you're not home you can't pick up your parcel anywhere, they just reschedule the delivery for the next day. And the same can happen again....it's frustrating....

My package went from dallas to brownwood to lubbock THEN back to dallas again! It did a cimplete round trip!

Still waiting on my package to arrive at his destination very poor customer service very poor service in general I do believe UPS lost my package