UPS reviews

overall rating 2.38
UPS reviews
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5897 reviews
  • Only giving a one star because I had to!! Been over 20 days and still no parcel! And no one to actually talk to!!


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  • My order had to be delivered today but it is still in Atlanta according to information


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  • Was suppose to receive my package that was sent March 8th but it never got delivered. Hoping that this time they will deliver it


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  • UPS SAVER IS BEST SERVICE FROM INDIA TO USA. CAME ON TIME THANK YOU


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  • UPS stinks, my order was supposedly was to be received 4-1-24 it still has not arrived. Go figure, I gave UPS a 1 only cause I had to.


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  • Ordered a small freezer from Costco "delivery included". Delivery address was Unit 28 at #### Suchandsuch.St. in Vancouver. Deliveryman refused to take to unit 28 and dropped at front door of building . Refused to take it the correct apartment. I would expect that a shipment addressed to "unit 28" would be delivered to "unit 28".


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  • It's been more then 20 days I didn't receive any update about my parcel it seems I shouldn't use this service ever in my life Disappointed


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  • again every month i wait for my critical medication to arrive but never shows uo. Do i go to bed packages get stolen if left out all night. Not a good system


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  • My parcel tracking id 1ZW7583F0435147276 why not receive my parcel in one month what happened to my parcel now my parcel in import scan in kolein


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  • You just left the package infront without even letting the people inside my house. You just left it. Maybe next try to press the doorbell so at leat we know that you left the package out. Thanks


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  • Very poor service


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  • Hey UPS where’s my package?? Third time that you guys do the same thing again??


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  • Booked parcel from Hyderabad. India on 22.3.24. To be delivered at 327. Liberty ct. Mechannisburg. Till now not delivered. 12 days back booked. It is lying at Loiusvelle ware house since 28.3.24 with a remark ware house scan. Very bad service. Not satisfied. Even one star is also not worthy. 0 star


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  • The website states delivery time is 3-5 days, it is now 10 days and my parcel says it's been in Tamworth since the 29/3/2024. The tracking details are in German and online chat only speak German. I would never order from this site again. And if my parcel doesn't arrive by tomorrow I want a refund of my £7.99 Delivery fee at least!!


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  • Their customer service automated help is not friendly user when trying to track a delivery not receive on the scheduled date. After a deep search The system stated that a delivery address was missing. When open an online account I discovered the my address was listed not once but twice. By use of te online account I attempted to delete one of the addresses but the prompts would not allow me to do so. So I went back to the automated help and after a long round about process it ask if I wanted to talk to someone in customer service by way of phone, text or email. When I selected email the system prompted me to open another account in order to send an email. Warming if there is a issue with UPS delivery. You are screwed, resolving the problem is nightmare. From now on if a vendor use UPS for shipment I will not order from them.


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