Aramex reviews

Most ridiculous service. And they blame the postal service! Such rubish! Every other company sorts customs out is 2 days but aramex takes 14 days and my package is still sitting!!!!

Useless. My item gas been static for a week now.

Aramex took forever to send the cash invoice, I was not impressed. We had to Constantly email them to find out when we will be receiving the invoice.

Unable to track my package

So good so far

Bad service. No communication regarding my parcel. My parcel is not moving or updated, have been waiting since the 12th . Shein was quick with shipping, however when it comes to Aramex following through, its a mission. No one answers calls.

Aramex Doesn't Deliver On Time... I'm Still Waiting For My Order Since 2 Weeks Ago.

It's the worst delivery service ever, package takes weeks to be delivered. No updates, they don't even answer their phone calls

Tried to contact the numbers gives for customer care other say wrong number on the 021 landline no answer

I've informed Shein not to use Aramex for any more of my future orders. I've been trying to get get a payment link for over a week and escalated twice. Still no link. Why not remove yourself as a service provider if you know your service is poor?

Very disappointed with the service here. My parcel hasn't been moving since Oct 19 n it's now the 23rd. You people need to do better?

I send parcel from George on the 19th October 2021 to grahamstown .My daughter phoned me 22 October 2021 to tell me that she did yet received her parcel.We then phoned the aramex call centre spoke to Theo who then repeatedly tells us about the 72 hours service and said no one was available at address to receive parcel. He then check on system and said cell no was incorrectly captured, and then repeat again about the 72 hour service. No where in this conversation he mention that they maid a mistake or apologized. This is poor poor client service,on top of this when asked for his supervisor contact info he dropped the call and hang up.i will report this bad service and will rate you a 0/zero for customer service. ? ?

I feel so disappointed because I've been waiting for my package and even now i haven't received

24 hour delivery is not 24 hour delivery. I could’ve driven 30 km to pick up my own parcel instead - next time I will and skip Aramex completely.

I haven’t not received the parcel for 2 weeks now