Canada Post reviews

Thanks so much for your delivery, really appreciate it

My parcel is a week overdue always the case with Canada post. Why anyone ever choose Canada post S a courier I will never know

Terrible service. Horrible customer service over the phone. Don’t waste your money on Express Post, especially for condo buildings and apartments. If concierge isn’t there or they don’t have the person on the list, they won’t leave it in the mailbox if it’s small enough, won’t bring it to a nearby Canada post depot and will not attempt to contact either the receiver or sender to arrange re/delivery. Their policy is to immediately send it back, no matter what. They said on Friday it would be sent back to me on Monday, so I can PAY to resend again. It’s Wednesday afternoon and it’s still not here! An absolute waste of time, money and effort, and horrible “customer service “ over the phone. Rude, self-righteous and condescending. I don’t lose my cool often, the woman I dealt with got an earful and still argued with me. No “sorry it didn’t work out for you “, or ANY empathy. Just blamed the concierge and me.

Very, very unhappy with the “service “ of Canada Post. I sent contact lenses that my daughter urgently needed overnight so I sent it Express post and I asked for no signature because I didn’t want to worry about her having to be there in case she was in class. Her “admittedly inept “ concierge refused the package because he didn’t see her name listed on the unit (she’s listed in a different unit because she just moved), so I contacted Canada post within 40 minutes to see if they could send it back. They said no way, I asked why they didn’t just put it in her mailbox. They said they don’t do that. I asked if they could deliver it to a Canada post office in Toronto. They said they don’t do that. That was last Friday. They said they’re “bound by law” to return the tiny package to me and that I’d have it by Monday. It’s Wednesday afternoon and I still don’t have the contacts. I was going to send them by fedex back to my daughter but I still don’t have them. $42 for a pair of contacts that my daughter needs to see and I can’t get them to her. To top it off, the woman on the phone was condescending and rude. She blamed the concierge)admittedly they started the whole issue by erroneously refusing the package), but was completely arrogant in her delivery of the information. She never displayed any empathy nor tried to help me navigate the issue. Customer service was lacking completely and I will no longer rely upon them for anything. Beware of sending anything Express Post to a condo building. They will not deliver it to the mailbox and will only deal with concierge. And they will not make a second attempt and will take forever to get the undelivered item back to you. A waste of $42 and a waste of time and energy. Don’t waste your time calling them. Once you eventually speak with a person they are unhelpful and rude.

My tracking no is PO652300449CA and it’s showing your package is not registered.

Canda Post needs to improve their service. Paid for Express Post so important pkg vwould arrive in 2 days. It has now been 3 days and no pkg, called and was told would arrive next day So paid extra for 2 day service and am getting 4 day service?

Thanks for getting this on timely manner

I have NOT received my parcel track number 1023038902378048 Where is it? This is a graduation gift for my grand-daughter. It is very important! I checked yesterday and this morning NOTHING

Not reliable at all. Tracking a parcel is not accurate.

Parcel sent wrong direction back to Ottawa for 2 days to nearer stn Smith Falls now. Not sure what is happening?

I paid extra cost for delivery within 2 days as well as additional cost for insurance yet as of today the delivery has not been made. Typical customer service for our postal department. Pay for the service when I could have paid less for the delivery to be made within the same period of time. Why pay more if the service is not being completed?

What terrible place to send parcel. Sent a birthday gift to grand children from Mississauga to go to Bristol u.k..sent the parcel on 8 march to be delivered on 10th paid $400 shippp Ing cost.parcel ended up in Indianapolis and got lost. Why Indianapols usa.parcel to from Canada to u.k. Called them and they have no answer..today it’s 15 march

I order package may 05 but I didn't received my order still now .the order is still now in China ??. Fack

Hello i order package ? may 5 2023 but still now didn't received order .I see online the order still now in China ??. Fake delivery

Just write a pickup slip and don’t bother knocking or ringing.