Fastway Australia reviews

Parcels are either lost at the loading facility, during transit or if delivered, they take double the estimated shipping time

Easily the worst courier company in Australia

Absolutely shit I cannot believe that you stuffed up a perfectly great service from 35 hours delivery to I still haven’t received my stock yet 2 week later...

Absolutely horrible customer service.. never anyone available to respond to your enquires in a timely manner! They tell you they’ll get back to you between 1-2 days! Not good enough when it’s urgent!!!! Very disappointed with the lack of customer service!

Said delivery today now system has reverted to only picked up Adelaide Monday. Hopeless

Slow says delivery today then all the info disappears and we are back to picked up IMB adelaide days ago

Can not express how much I hate trying to receive parcels through this courier service. Completely frustrating that EVERY time I have to go back to the sender or this website to try & locate my package as no one ever leaves a card saying they couldn’t deliver (even though I work from home & ALWAYS ensure I’m or someone else is home). Totally lazy service!

Another hopeless courier. I’ve bought two things online and both parcels have never been delivered. The last one shows it was being sorted for delivery on 6th December. It’s now the 12th and no delivery. These couriers are just a law unto themselves.

Minus 10 stars. Absolutely disgusted with the level of don't give a shit displayed by this company.

Never deliver on selected day. Never bring parcels together, seems like no organisation in delivery system. Driver unhelpful when asked.

Should rebrand to Slow Way

Every single time I get advised from the senders site the parcel was unable to be delivered as no one is home (which I work from home so am always home) & they don’t even leave a note/ card advising undelivered, I have to go on this site to locate my parcel. Get rid of the driver that looks after 4305!!!! Plus I don’t know how it sits in Brisbane site for a week! Errrrrr

I had no information on the notification left at my address that my parcel is at any specific location- after the delivery driver departed my house. No name , No pick up location,

Been 2 days since my package left the Gold Coast..... it is only coming to Brisbane...

Received a card in letterbox got no idea where to pick up my parcel from