Fastway Australia reviews

Lousy courier. Takes ages to arrive if not lost. Very poor service

Package has been processed for 2 weeks I wonder if it will be delivered before Christmas 22?

It's taken 9 days to travel 80km. Still waiting for my package.

I havent received my cargo, nobody ring the doorbell at all. Poor service

Your the slowest courier your sorting stations keep parcels for four to seven days. Whats the hold up ? Got no staff. You should give up . Your unprofessional.

Well like everyone my experience is the same or worst than everyone not only one or two or three, five items suppose to be delivered no one knows where the items are from the seller the messages I get my items probably lost what a s.... service the worst courier on the planet

If I could give 0 star I most definitely would! No updates on parcel and it was 2 weeks ago.. Have received multiple parcels from Australia Post that were purchased 1 week ago. Fastway definitely needs to either make changes to better the company or change the company name to SnailMail

Zero stars from me Item was at their depot 13/12/21 and I'm still waiting 24 Feb 2022. Hard to stay positive when this type of service is taking up space in our lives..

Fastway should rename the company to Slowway courier's. Has to be the slowest ever courier coompany out there.......

Very slow service

If there was a rating Less than 1 then I'd choose that. Order item on Jan 26 from Sydney. Delivered Feb 21. Notified that Aramex (Fastway) had shipping details on Jan 29. Over 3 weeks to deliver from Sydney to Grovedale (Vic). USELESS! In comparison ordered printer ink (also from Sydney) it was delivered in 2 days!!! Via Auspost..yes, Auspost. Will never ever use Aramex by choice.

My parcel was coming from Melbourne and now in Perth wtf get your act together

I wish they had zero stars as an option. They lost yet again 3 parcels purchased of ebay. No tracking updates, no nothing. These guys don't give a crap about you or your parcel, only about you paying them. The worst courier company in Australia by far. None come close to this level of poor service....

If there was an option to give ---⭐ rating,I certainly would.I cringe everytime a business uses this company.Parcels regardless of locality have a 14 day collection to delivery time frame.I have watched parcels bounce around or sit stagnant with no updates for up to a month before they arrive.There is little if any customer service availability. While covid-19 impacts have played a part in some of the issues.This company had an appaling record in relation to efficiency,and customer service and satisfaction prior to the pandemic. I am currently watching a parcel,That should have arrived.Submitted an enquiry and as expected no response or support has eventuated from that query. As I can see in the other responses here,There is an extremely high level of dissatisfaction from customers.Please provide a submission of your experience to the consumer ombudsman.It is within your rights to do so,Then maybe the higher ups in the company may listen.

Totally useless no update on item tracking since 13/02 given to fastway 05/02 items i purchased in united kingdom on 4th are with Australia Post today for delivery but fastway pff nothing