average from 2288 reviews
Richard Green
Super SLOW and tracking is useless. Avoid businesses that use this company for delivery
Olga
Worst service ever. If I could leave a negative star rating I would. Item dispatched 29th Nov and 16 days later still sitting in a Surya tin facility. Useless so called customer service. Seriously can’t understand how they are in business!!
Maureen
If I could give zero stars I would of done always extremely slow delivery. Nothing has changed even with the new company name. To improve your feedback by general public as many people I know complain how slow deliveries are you need to do more than change your Name. 3- 5 working days to even get a response about your query as whereabouts is crazy ! Will actually see if I get a response in that time. 3 weeks plus to get a delivery from Melbourne to Perth is not good I receiving over seas products in a week.
Rebeka
Shockingly slow, I could peddle faster from Melbourne to Brisbane..unacceptable!.
Rob
"Fast"-way??? It's taken 13 days (so far!) to get from Melb to Ocean Grove! SnailWay....
Cranky
Absolutely useless site tells me on one part it's in Goldcoast and the next part tells me Sydney and them talk to your chat wizard and they want to charge you $2 to talk to a technical person what a joke
Robert Proudfoot
You have had this parcel since the 4 of December it is now the 13 and you still telling me it is only going to arrive at the end of the week
Rob
As soon as I see a seller of any online purchase has used Fastway/Aramex I know that the purchase is unlikely to ever arrive, if it does it will turn up out of the blue MONTHS later. Most of the time it means find another seller who uses a REAL courier and get a refund from the idiot that used Fastway/ Aramex. The only guarantee is to be disappointed and let down
Heather Watson
The worst company ever! Absolutely the slowest delivery service! Loose parcels all the time.
HaJoS
The worst and slowest possible. A parcel from Queensland took about 40 days. They used COVID as an excuse. I walk there in that time! Another one from Melbourne over 1 months. Costumer support is even slow and has no idea. And still you have to pay for shipping!