henry t
the driver left the package on the front door, no indication there was a delivery at all.no text .no call, no email, not even a slip under the door...package sitting out front for 3 days..now i am frantically trying to find out if the rest of the package came in two parts or one....i think the other half of package got stolen..we dont use front door we because we come in through the back in the car port on our scooters...
Not saying
Been 15 days and still waiting... Sydney to Perth
Nathan
Parcel sitting in warehouse for 4 weeks so far have contacted 3 times never get back to me, useless do not recommend
Gerry
Worst delivery company i have ever dealt with for ebay as a customer
sharee
very slow its been 2 weeks and its still im transist
Ben
Very slow!! Staff at call centre are totally unwilling to assist in tracking your parcel......I’ve seen a dramatic downturn in customer service over past 6 months. Appears operations have been taken over by some huge multinational organisation with zero customer care!
Kellie
Fastway? ? Is not fast.... understand Covid but twice as slow as Australia Post. 13 days and still waiting for my parcel. Is it on the back of a camel?
Monica Vandermeer
Hello, I am waiting for a parcel RC0004069800 which was put in transit on 22 Jan 2021. It’s now the 7 Feb 2021 (16 days later) and have still not received it. What is happening?
Stacey M
I have always been impressed by their very speedy delivery and the professionalism of the drivers. Couriers and delivery drivers have been overwhelmed with increased online spending, and delays should be expected, but I find Fastway to be great.
beth
I waited over 20 days for my purchase to be broken by the delivery person. 0/10.
David Hutchings
Should change their name to Slow Way Couriers always wait. Long time for items to be delivered what a waste of time
Andrew
Super slow, could not give zero rating
Joan
The song should be changed to WHERE O WHERE HAS MY PARCEL GONE? Still waiting and the timeline shows it is in nowhere land. Info stopped on 27th Jan. No rating at all from me. O I am told I have to rate
Jatin
I orders item from eBay on 18 jan, vender send item on 21jan to the Fastway , they need to delivered before 2 feb but today 3rd feb , still parcel is not despatch. Very bad service.
Sue Mc
Thursday to Wednesday and still sitting at Processing Facility. What a waste of space these couriers are. Zero stars but forced to give 1 star to get my review through