wayne elstub
ongoing issues with simple instructions ... courier still can't get it right!! ask to get a phone call on delivery ... no call courier left a calling card under door but tracking detail says... can't find address still no package after 2 calls to head office and many delays!! I used to use fast track when they were independent (not owned by AusPost)... they were brilliant!!! .... now they are terrible to say the least
Sue
Disgusting service my parcel has been sitting in their processing centre for 5 days now. Worse service then Aust Post
James
Package status just says picked up. No ETA. Useless.
Cindy
Disgustingly slow service. I have never had 1 parcel from this company that has not taken week/s to get 1.5 hours from dispatch area to me. It just sits waiting to be sorted, and even to email them can take 2 days for 1 response. No wonder they have changed their name from fastway... its false advertising!
Will
Weeks of long wait, finally, gone missing, can not be trust.
Christine Fletcher
Worst ever courier service parcel goes from Melbourne to Queensland then back to Melbourne sent 15th Jan now 1st Feb still in Melbourne, when I query this they tell me they are trying to locate my parcel, they tell me it's human error. HOPELESS
Tanawan
The product is scheduled at 27-29 of January, but today is 1 of Fabuary. There has not been any response from the company???? Very to late.
elizabeth
cannot locate my parcel so cannot give a high score
Kevin
Slowest delivery Ever... so slow it never arrived...
Benjamin Short
The absolute worst courier service. Fastway attempted delivery of my parcel on a Wednesday. I was home for the next three days waiting for delivery . They never arrived.Now they tell me the parcel has gone missing .Hopeless service!!
Daniel
Worst courier company in the world. My courier pigeon is faster and more reliable. The best thing about my courier pigeon doesn’t throw your package on the porch or pick up a parcel after three days of booking. Terrible. No stars.
AJ
Item went nowhere for 3 weeeeks
Trish
Useless service unable to deliver a parcel between Sydney and Brisbane in 9 days. I could have walked it that distance in the time the are taking.
Julie
Service is terribly slow, tracking is non existent, not even sure why they bother having tracking. It shows it was picked up and that’s it. I wish sellers would not use this courier service. Australia Post does a far better job.
Steve
Poor delivery times items sit a depo way to long