Fastway Australia reviews

overall rating 1.22
Fastway Australia reviews
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2276 reviews
  • ongoing issues with simple instructions ... courier still can't get it right!! ask to get a phone call on delivery ... no call courier left a calling card under door but tracking detail says... can't find address still no package after 2 calls to head office and many delays!! I used to use fast track when they were independent (not owned by AusPost)... they were brilliant!!! .... now they are terrible to say the least


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  • Disgusting service my parcel has been sitting in their processing centre for 5 days now. Worse service then Aust Post


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  • Package status just says picked up. No ETA. Useless.


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  • Disgustingly slow service. I have never had 1 parcel from this company that has not taken week/s to get 1.5 hours from dispatch area to me. It just sits waiting to be sorted, and even to email them can take 2 days for 1 response. No wonder they have changed their name from fastway... its false advertising!


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  • Weeks of long wait, finally, gone missing, can not be trust.


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  • Worst ever courier service parcel goes from Melbourne to Queensland then back to Melbourne sent 15th Jan now 1st Feb still in Melbourne, when I query this they tell me they are trying to locate my parcel, they tell me it's human error. HOPELESS


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  • The product is scheduled at 27-29 of January, but today is 1 of Fabuary. There has not been any response from the company???? Very to late.


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  • cannot locate my parcel so cannot give a high score


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  • Slowest delivery Ever... so slow it never arrived...


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  • The absolute worst courier service. Fastway attempted delivery of my parcel on a Wednesday. I was home for the next three days waiting for delivery . They never arrived.Now they tell me the parcel has gone missing .Hopeless service!!


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  • Worst courier company in the world. My courier pigeon is faster and more reliable. The best thing about my courier pigeon doesn’t throw your package on the porch or pick up a parcel after three days of booking. Terrible. No stars.


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  • Item went nowhere for 3 weeeeks


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  • Useless service unable to deliver a parcel between Sydney and Brisbane in 9 days. I could have walked it that distance in the time the are taking.


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  • Service is terribly slow, tracking is non existent, not even sure why they bother having tracking. It shows it was picked up and that’s it. I wish sellers would not use this courier service. Australia Post does a far better job.


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  • Poor delivery times items sit a depo way to long


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