Fastway Australia reviews

Worst delivery company i have ever dealt with for ebay as a customer

very slow its been 2 weeks and its still im transist

Very slow!! Staff at call centre are totally unwilling to assist in tracking your parcel......I’ve seen a dramatic downturn in customer service over past 6 months. Appears operations have been taken over by some huge multinational organisation with zero customer care!

Fastway? ? Is not fast.... understand Covid but twice as slow as Australia Post. 13 days and still waiting for my parcel. Is it on the back of a camel?

Hello, I am waiting for a parcel RC0004069800 which was put in transit on 22 Jan 2021. It’s now the 7 Feb 2021 (16 days later) and have still not received it. What is happening?

I have always been impressed by their very speedy delivery and the professionalism of the drivers. Couriers and delivery drivers have been overwhelmed with increased online spending, and delays should be expected, but I find Fastway to be great.

I waited over 20 days for my purchase to be broken by the delivery person. 0/10.

Should change their name to Slow Way Couriers always wait. Long time for items to be delivered what a waste of time

Super slow, could not give zero rating

The song should be changed to WHERE O WHERE HAS MY PARCEL GONE? Still waiting and the timeline shows it is in nowhere land. Info stopped on 27th Jan. No rating at all from me. O I am told I have to rate

I orders item from eBay on 18 jan, vender send item on 21jan to the Fastway , they need to delivered before 2 feb but today 3rd feb , still parcel is not despatch. Very bad service.

Thursday to Wednesday and still sitting at Processing Facility. What a waste of space these couriers are. Zero stars but forced to give 1 star to get my review through

ongoing issues with simple instructions ... courier still can't get it right!! ask to get a phone call on delivery ... no call courier left a calling card under door but tracking detail says... can't find address still no package after 2 calls to head office and many delays!! I used to use fast track when they were independent (not owned by AusPost)... they were brilliant!!! .... now they are terrible to say the least

Disgusting service my parcel has been sitting in their processing centre for 5 days now. Worse service then Aust Post

Package status just says picked up. No ETA. Useless.